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in New York, NY
Transportation Network Regional Manager - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | New York, NY New York, New York |
About this job
The Transportation Network Regional Manager will ensure contract fulfillment of insurance requirements and credentialing of sub-contractor vehicles and drivers; will provide leadership support on the development, implementation and execution of all LogistiCare Transportation Provider Services in New York. The Manager will ensure adherence to relevant federal and state laws, contract standards, and LogistiCare's ethical standards.
ESSENTIAL FUNCTIONS
Provider Network Functions
Manages transportation provider network contracts to ensure that performance criteria are met and maintained
Oversees the onboarding of transportation providers to include contracting and negotiating rates
Ensure credentialing policies are followed and standards are adhered to
Develop metrics and implement plans to monitor, review and address network deficiencies
Ensure delivery and review of the provider performance reviews.
Negotiates with provider network to meet budgeted costs
Application of corrective action plans for transportation provider contract deficiencies and recommends liquidated damages if necessary
Client Relationships
Develops ongoing relationship with all insurance carriers, transportation providers and Healthcare Facilities
Manages problem resolution and quality monitoring including complaint reports
Completes necessary reports related to assigned contracts
Supervision
Directly supervises Routers, Claims Processors and Network Development departments (approx. 15 employees)
Responsibilities include interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Data Collection, Maintenance and Reporting
Provides monthly transportation provider status reports to the Director of Operations
Assumes primary responsibility and leadership for quarterly advisory and provider meetings
Responsible for data collection, maintenance, reporting and provide weekly reports to the Director of Operations
POSITION QUALIFICATIONS
Must possess and maintain driver's license in good standing and be able to meet the Company standards for driving on behalf of the company.
Competency Statement(s)
Analytical Skills - Ability to use thinking and reasoning to solve a problem
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Decision Making - Ability to make critical decisions while following company procedures.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Relationship Building - Ability to effectively build relationships with customers and co-workers.
REQUIREMENTS
Education
Bachelor's degree preferred in Business, Logistics, Marketing or other related field
Experience
5+ years of experience in transportation services and provider network development
2 years staff supervisory experience
Negotiation and contract management experience is preferred.
Knowledge of transportation provider costs, pricing strategies, budget management, budget preparation and reporting.
SKILLS & ABILITIES
Knowledge of and proficiency in quality improvement tools and processes
Demonstrates strong verbal, written and interpersonal skills
Ability to work independently with minimal supervision or with a team a must
Must be self-motivated and possess superior time management skills
Demonstrated software skills to include proficiency in Microsoft Office: Excel, Outlook and Word
Must have proven experience dealing with conflict management
Excellent people management skills
Public speaking skills
Familiarity with Medicare/Medicaid and private Non-Emergency Medical Transportation
Computer Skills
Proficient in Microsoft Word, Excel, and Outlook
Ability to learn proprietary software system
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms and lift. Specific vision abilities required by this job include close vision.
Physical Requirements
-Able to sit at and work on a computer for periods of time
-Able to use the phone for periods of time
-Able to lift up to 25 pounds and reach/bend to retrieve items in cabinets and shelves
-Required to be at the work location to perform job functions
-Ability to speak, hear and see for the assigned work day
-Repetitive key stroke/data entry for the assigned work day
-Ability to ambulate as needed for the assigned work day
LogistiCare is an Equal Opportunity Employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled