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in Carlsbad, CA
Order Processor Mon-Fri No Weekends
•30 days ago
Hours | Full-time |
---|---|
Location | Carlsbad, CA Carlsbad, California |
About this job
Job Summary
The Order Processor is responsible for receiving and accurately entering orders from customers and Sales Representatives in a timely manner. S/He is also responsible for various reporting on brace orders, Feedback Forms, orders entered and assists the team and other departments in a variety of projects.
Essential Job Functions- Receives customer orders through a variety of sources including fax, email, mail, internal customers and other Customer Care
- Enters data into the Oracle system with accuracy and within department performance indicators.
- Makes outbound calls to Sales Reps/Customers if clarification on order information is
- Issues Credit/Rebills to the Credit/Re bill Processor when
- Works with the brace line to ensure accurate information is relayed when handling
- Backs up mailroom including processing of invoices and statements and outgoing
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and
- Covers Receptionist Desk and duties during breaks, lunch, and PTO (if applicable).
Qualifications
- 2+ years of experience in data entry, order processing
- Order Processing requirements at 50+ WP