Senior Learning Manager Information Technology (IT) Learning Strategy - Full-time / Part-time

Are you ready to explore the corporate side of retail? Then try TJX on for size. You’ll join a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that they bring into the organization will help us continue to succeed.

Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and tkmaxx.com in the U.K.; and TK Maxx in Australia. In 2016, we had over $33 billion in sales, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!

At TJX we are strategically reinvesting in the business to strengthen our leadership positions and capture additional market share around the world. Specifically, investment in Information Technology systems is critical to the execution of our strategies. Continued global IT investment requires world class technical talent.

We are currently seeking a Senior Manager of IT Learning Strategy to lead the development of technical learning strategies for our rapidly transforming global IT organization. This critical role will be the learning architect responsible for envisioning, defining and implementing global technical learning strategies and solutions for our team of 1400 IT learners. She/he will develop a roadmap for learning solutions which delivers against defined learning capability- building objectives. The manager will develop evaluation and measurement tools to ensure appropriate impact and effectiveness of programs and will substantiate the learning ROI to Senior IT leaders.

Responsibilities:

• Develop a learning strategy which encompasses all functional areas of a rapidly transforming, global technology organization
• Design and scale comprehensive plans with high level inputs then translate plans into a pragmatic, executable multi-year learning roadmap
• Identify technical learning needs through assessment/needs analysis, deep technical development expertise, and collaboration with functional leaders and Human Resources partners
• Utilize proven knowledge of vendor landscape, best practices, tools and technology to research and evaluate options to support training strategy and shorten defined skills gaps.
• Manage external vendor relationships and internal collaborations with Learning and Talent Management Centers of Expertise
• Work with IT Communities of Practice to understand, develop, and curate best practices and approaches to support the learning experience
• Act as central point of contact for ongoing technical training plans and personal development classes for IT Associates

Skills/ Knowledge:

• Bachelor’s Degree or equivalent in related field
• 7-10 years’ experience developing large scale learning strategies and programs with a focus on technical skills development
• Practical knowledge and hands-on experience with a broad range of infrastructure, databases, middleware, and integration technologies, methodologies, best practices, processes and procedures. Experience supporting Agile, Dev Ops and Cloud environments strongly preferred.
• Knowledge of ITIL, Service Management
• Developed analytical and critical thinking abilities
• Continuous learner with up to date knowledge of current and emerging technology and learning trends as well as a strong vendor network, Oracle University a plus
• Knowledge of adult learning processes, instructional design techniques, and evaluation methodologies
• Demonstrated sense of urgency and ability to prioritize and execute strategic initiatives
• Comfortable working in a rapid change, growth environment
• Ability to work collaboratively internally and externally to resolve complex issues and develop innovative solutions
• Exceptional communication skills; ability to quickly build relationships and influence at all levels
• Recognizable executive presence and confidence

What's In It For You?

TJX has campuses conveniently located off the Mass Pike and Route 495. With us, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marlborough || MA

Nearest Major Market: Boston
Job Segment: Training, Information Technology, IT Manager, Merchandising, Database, Education, Technology, Retail