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in Albany, NY

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Hours Full-time, Part-time
Location Albany, New York 12210
Albany, New York

About this job

We are currently looking for Customer Care Representative in Albany, NY for one of our largest health care clients. If you are interested, please revert back with your updated resume as soon as possible.

Job Title: Customer Care Representative I

Pay Rate- 14/hr

Work site Location: Albany, NY

Job Description:

  • Responds to customer questions via telephone and written correspondence regarding insurance benefits,
    provider contracts, eligibility and claims.
  • Analyzes problems and provides information/solutions.
  • Develops and maintains positive customer relations and coordinates with various functions within the
    company to ensure customer requests and questions are handled appropriately and in a timely manner.
  • Researches and analyzes data to address operational challenges and customer service issues.
  • Provides external and internal customers with requested information

Qualifications:

  • Recent Call Center - Customer Service experience.
  • Must have a minimum of a high school diploma or its equivalent

*If interested please apply directly to this posting or email me an updated copy of resume

Aerotek is acting as an Employment Agency in relation to this vacancy.