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Scheduling Coordinator - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 181 - 44312 Akron, Ohio |
About this job
&crarrPScheduling Coordinator (Full-Time)
Home Instead Senior Care
Akron, Ohio 44333 Hours: 40 hours a week/M-F 8:30 a.m. - 4:30 p.m.
The Scheduling Coordinator is expected to perform a variety of duties coordinating clients and CAREGivers schedules. The Scheduling Coordinator is responsible for scheduling to provide the highest quality of service to clients. This position is a full-time position.
We are a rapidly growing organization that is passionate about our mission, our culture and our people. We offer a business casual work-environment that is fast-paced, friendly and fun! If this sounds like the kind of work environment you've been dreaming of, we'd like to speak to you.
Duties include, but are not limited to:
Home Instead Senior Care
Akron, Ohio 44333
The Scheduling Coordinator is expected to perform a variety of duties coordinating clients and CAREGivers schedules. The Scheduling Coordinator is responsible for scheduling to provide the highest quality of service to clients. This position is a full-time position.
We are a rapidly growing organization that is passionate about our mission, our culture and our people. We offer a business casual work-environment that is fast-paced, friendly and fun! If this sounds like the kind of work environment you've been dreaming of, we'd like to speak to you.
Duties include, but are not limited to:
- Coordinating CAREGiver schedules
- Select the best possible professional CAREGiver for each Client
- Set up an introduction between the Client and the professional CAREGiver
- Communicating scheduling needs or changes
- Answering incoming calls and addressing or routing as needed
- Solving client problems and ensuring exceptional care
- Tracking client and CAREGiver information
- A positive attitude with a passion for working with people and performing meaningful work
- The ability to manage multiple tasks at once and prioritize goals
- Excellent communication skills, both written and oral
- Exceptional problem-solving skills and ability to develop creative solutions
- Strong computer application skills
- High school diploma (GED)
- 2 years of customer service experience preferred
Each Home Instead franchise is independently owned and operated.
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