Conference Planning Manager - Full-time

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:
Plans, coordinates and ensures execution of all Conference group meeting and events. The Planning Manager will act as the primary liaison between the client and the staff of the property while focusing on the client’s expectations.

Find peace, quiet and wide-open spaces at Doral Arrowwood, the premier Resort and Conference Center in Westchester County. Nestled in the heart of 114 acres Doral Arrowwood offers an array of resort activities to relax and unwind. As a truly unique destination, this picturesque retreat features restful lodging, delicious dining, and exceptional meeting and special event venues designed to accommodate corporate executives and leisure guests.

By joining the Doral Arrowwood Team, you become part of Benchmark Hotels & Resorts. We have a mosaic of talent that drives our passion to be the difference by creating memorable experiences in the lives of all we serve.

Job Description: QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• College Degree Preferred
• Three years Conference Planner or related experience
• Three years hotel/conference center experience
• Delphi proficient
• Computer literate, with knowledge of Microsoft Word, Excel and Outlook
• Knowledge in meeting room setup styles and current A/V equipment applicable to the meetings industry
• Knowledge in proper service styles for both plated and buffet-style dining
• Menu planning knowledge
• Excellent organizational, interpersonal, and communication skills

ESSENTIAL FUNCTIONS:

• Will work directly with client and group leader to plan and executive meeting event.
• Will create and detail Banquet Event Order according to meeting specifications including menu planning, service details, pricing and payment.
• Follows up on all event details with the necessary resource providers to include but not limited to Banquet Manager, Executive Chef, Audio-Visual Technicians, Equipment Rentals, etc.
• Coordinate with the client to review meeting details.
• Responsible for rooming lists, transportation details, conference event order, meeting agendas and billing authorizations.
• Provide necessary post meeting information to Accounting for proper billing and revenue review.
• Meet client prior to the start of their meeting to ensure details are correct and meet client requirements.
• Coordinate with F&B private and banquet events for group meeting.
• Works with the Executive Chef to provide seasonal offerings and special menus when appropriate. Works directly with AV and Conference Services to ensure deliverables are met for the meeting.
• Manage and yield space to ensure optimal meeting success for all groups using conference space.
• Upsell additional F&B and meeting room add-ons.
• Attend Profile and BEO meeting, as needed coordinate and attend pre-con meetings.
• Maintain client files, making sure they are kept organized and current with all information.
• Maintains guest history log of needs and preferences of event requestors and specific groups.

Schedule may require weekends, early or late planner based on group business.