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Senior HR Manager - Rocky Mount Bakery - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Battleboro, NC Battleboro, North Carolina |
About this job
Position Overview:
You may know us as a company with great food…You may also know us from ‘Fortune’s 100 Best Companies to Work For’ list…What you may not know is that at The Cheesecake Factory Bakery your direct daily contributions impact the creation and success of a world class product from an award winning facility.
At The Cheesecake Factory Bakery, our recipe for success begins with the highest-quality ingredients: our employees. Each one plays a critical role in creating our professional, collaborative environment and contributes to our success as the most advanced producers of superior dessert products. We continue to lead our industry in quality, while consistently exceeding expectations through our commitment to being partners of choice with our employees, customers and communities.
As our Senior Human Resources Manager you will be responsible for the direction, support, coordination and overall execution of the Human Resources function at the Rocky Mount, NC facility. Working with the Division Director of HR, you will: Develop and implement human resources strategies that support company goals by guiding management to build and maintain an engaged and talent based organization. Ensure "People" aspects of Company mission, vision and values are lived everyday by fostering a positive, respectful and enthusiastic culture. Provide inspiring leadership and partnership with Operations. Provide strong, effective communications, fair, professional and compassionate problem solving for effective team and individual development.
You’ll thrive in this position if you are:
- Service oriented: you’re a people person who is systematic and trustworthy, interacting constructively with peers or teams of various levels and demonstrating strong and positive communication skills.
- Driven by results: you are conscientious and persistent about delivering timely high quality deliverables, performing all job functions safely while following instructions.
- Exhaustively meticulous: you have an unrelenting attention to details, leaving nothing to chance while understanding what deserves your immediate attention and what can wait.
- Improvement focused: you never turn off the thought “how can I do this better/faster.
- Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift, learning to perform new tasks as required for business needs; you are willing to work various shifts and work extended hours if necessary.
- A team player: while you’re a capable self-manager, you thrive when you’re a part of a team yet don’t mind getting your hands dirty on your own if needed.
- Pressure resistant: you have ice in your veins while under pressure and maintain a positive outlook at work while the heat is on.
- Expert Communicator: you are able to read, write and communicate in English and Spanish as it relates to the job and safety regulations.
Key Duties and Responsibilities:
- Resolve employee relation issues.
- Conduct thorough and objective investigations as needed.
- Ensure that all positions are filled with highly motivated, top notch talent by coordinating with the Bakery Division Recruiter and other internal and external resources as needed.
- Ensure compliance with all regulatory and legal requirements.
- Responsible for the overall training environment and its effectiveness.
- Coordinate efforts with Training Manager and the Bakery Division Training team.
- Drive the development and implementation of HR related programs such as new hire orientation, onboarding, safety, and policy and procedure training.
- Manage the performance appraisal and associated merit raise process.
- Coordinate with the Environmental Safety & Security team to develop and implement a world class safety program.
- Create an environment where safety is of prime importance and is reflected in industry leading recordable injury rates.
- Be the Human Resources thought leader and a strategist for best practices for Rocky Mount.
- As a trusted advisor, work to provide coaching and feedback to the Rocky Mount Leadership team.
- Build rapport and an open and honest working relationship with all levels of employees.
- Enjoy being on the Production floor and working issues real time in a positive, collaborative and caring manner.
- Some travel required to Division Headquarters in Calabasas, California.
Qualifications
- Minimum of ten years experience as an HR generalist with at least six years as an HR Manager or higher level position.
- SPHR certification preferred.
- Bilingual in Spanish and English is a plus.
- Excellent investigative skills.
- Minimum of three years experience in a food manufacturing environment preferred.
- Comprehensive knowledge of laws and regulations governing human resources (FMLA, ADA, OSHA, Affirmative Action, etc.).
- Strong oral and written communication as well as superb organizational skills.
- Equally adept in providing coaching and counsel to senior leaders as well as entry level team members.
- Manifests a strong and approachable presence.
- Proficiency with Microsoft Office software.
- Strong computer and office equipment skills.
- Strong leadership skills and ability to act independently.
- Bachelor’s degree in Human Resources or related field or equivalent industry experience.
About Us:
Recognized as one of the FORTUNE “100 Best Companies to Work For®” in 2017, The Cheesecake Factory Incorporated operates more than 200 full-service, casual dining restaurants throughout the U.S. and Puerto Rico. The Cheesecake Factory Bakery is headquartered in beautiful Calabasas, California with more than 600 staff members working in our manufacturing facilities in Calabasas, CA and Rocky Mount, NC. We create all of the delicious desserts on the menu at The Cheesecake Factory restaurants and we offer The Dream Factory brand cheesecakes and desserts in retail outlets nationwide. #SoCheesecake #LifeAtCheesecake
The Cheesecake Factory Incorporated is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.
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