Nurse-Home Care - Full-time

NURSE &ndash HOME CARE

This position is Full-Time Salary Position and reports directly to Ownership. Compensation will be competitive and, in part, tied to achievement of certain goals.

We are seeking an energetic, caring, and confident nurse to onboard new senior care clients provide care oversight and related advice to our clients, their families and our caregivers and develop new and grow existing relationships with other healthcare professionals who service our clients, such as hospital and rehab discharge planners, case managers, and social workers. The ideal candidate thrives on being a &ldquopeople person&rdquo who is well organized and exercises good judgment.

Primary Duties:

• Respond to Service Inquiry calls from prospective clients.
• Conduct Care Consultations with potential clients and family members to discuss their needs and provide solutions in the form of a service plan while maintaining closing goal and new customer acquisition goals.
• Review the Service Agreement with new clients, have them execute the Agreement and collect the service deposit at closing.
• Enter new clients into computer and work with Scheduling Coordinators to ensure service begins and continues in accordance with our commitment to our clients.
• Follow up on all care consultations that become a new client to confirm that essential tasks are complete to begin service.
• Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.
• Conduct client/CAREGiver introductions for every new client/CAREGiver shift.
• Create and maintain client/prospect records daily to ensure the most up-to-date client/prospect information.
• Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through the quality assurance program.
• Educate clients, families, CAREGivers and office about community resources available.
• Provide onsite training to CAREGivers so clients continue to receive the highest quality care.
• Consult with Scheduling and, in certain cases, Ownership on any quality assurance concerns as needed.
• Counsel CAREGivers on quality assurance concerns as needed.

Position Requirements:

• Possess knowledge of the issues that seniors face.
• Possess excellent oral and written communication skills, time-management skills and the ability to listen effectively.
• Ability to work independently, maintain confidentiality of information and meet deadlines.
• Ability to manage a small team and caregivers.
• Ability to establish good working relationships with facility contacts, senior care industry contacts, clients/prospects and their families, and coworkers.
• Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures.
• Must present a professional appearance and demeanor.
• Must be patient and congenial on the telephone and in person in difficult situations.
• Must have proficient computer skills in Word and Excel and the ability to acquire additional computer tools.
• Comfortable and familiar interacting with hospital and rehab discharge planners, case managers, social workers and other health care professionals.
• Ability to lift 25 pounds.
• Ability to work evenings from time to time.
• This position requires visiting prospects, clients, their families and healthcare professionals, so a reliable and presentable vehicle is required.
• Must be an RN or LPN.
• This individual must understand and uphold the policies and procedures established by Emerald Home Care, Inc. (d.b.a. an independently owned and operated Home Instead Senior Care franchise).

To Apply:
 

• Go to https://www.homeinstead.com/404/home-care-jobs and scroll down to Nurse &ndash Home Care.
   

This document describes the general nature and level of work for the position. It is not a comprehensive list of its responsibilities, duties, skills, efforts and conditions. Your employer reserves the right to modify the description in the future with or without notice. The responsibilities for this position are subject to possible modification to reasonably accommodate individuals with disabilities. Your employer is Emerald Home Care, Inc. (d.b.a. an independently owned and operated Home Instead Senior Care franchise). Your employer is not Home Instead Senior Care. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.

Each Home Instead franchise is independently owned and operated.