Hospital Valet Site Manager - Great Opportunity!

Are you a high-impact leader? Do you function best in a fast-paced environment? Are you focused on creating an excellent guest experience? Are you driven to make a difference?

 

If this is you, let’s talk! HealthPark Valet has a need for a Valet Site Manager at Mercy Medical Plaza  – Des Moines, IA

 

Are you a high-impact leader? Do you function best in a fast-paced environment? Are you focused on creating an excellent guest experience? Are you driven to make a difference?

 

If this is you, let’s talk! HealthPark Valet has a need for a Valet Site Manager at Mercy Medical Plaza  – Des Moines, IA

 

HealthPark Valet is a company that goes beyond parking to provide compassion at the curbside to our customers. This position is ideal for someone looking to grow with an organization and make a positive impact on others.

 

As a Valet Site Manager , you will supervise, support, and lead a team of exceptional Valet Attendants . This entry-level position is a hands-on leadership position, requiring you to roll up your sleeves to work alongside your team.

 

Hourly Rate: $16 - $18 / Hour (Based on Experience)

Shift Available: Monday to Friday - Day Shift Hours (Must be flexible)

 

Duties Include:

• Provide ongoing coaching and training to Valet Attendants
• Work closely with the Operations Manager to identify and communicate procedural issues or opportunities to improve efficiency and patient satisfaction.
• Provide employee performance feedback to the Regional Support Manager
• Document personnel issues and communicate to the Regional Support Manager and Human Resources Director
• Train new employees to meet our high-level service expectations
• Answer customer questions and help direct them to the appropriate location
• Document and report any complaints, damages or suspicious activity
• Assist Regional Support Manager with interviewing and hiring Valet Attendants

 

Duties may also include:

• Promptly greet visitors, patients and staff
• Explain the ticketless valet system or hand out claim tickets to customers
• Manage keys at the valet podium
• Manage the parking area (staging vehicles, directing traffic, etc.)
• Park and retrieve vehicles in a safe and timely manner
• Set up and dismantle the valet station at opening and closing
• Maintain a neat and clean valet station
• Other duties as required

 

Job Requirements:

• Must have reliable transportation. 
• Travel Required to nearby sites.
• Previous supervisory experience is a must
• Previous Human Resources training and experience is preferred
• Excellent communication skills and a passion for customer service
• Must be patient, courteous & friendly
• Ability to maintain attention to detail in a fast-paced environment
• Strong team-work qualities and professionalism
• Excellent written and verbal communication skills
• This position is suitable for a person who can stand/walk for long periods of time in an outdoor environment.
• Ability to jog short distances over an 8-hour to 10-hour shift
• Proficient use of smartphone and computer tablet technology 
• A valid driver’s license for at least 3 years with excellent driving record (NO DUI, SUSPENSIONS OR MAJOR MOVING VIOLATIONS IN THE PAST 5 YEARS)
• Must pass a criminal background screening
• Previous customer service experience or work in a helping/caretaker setting strongly desired
• A good working knowledge of most cars; manual transmission (stick-shift) experience preferred
• Employment may be contingent upon the successful completion of a pre-employment drug screen

 

Before you apply, please call the number below to hear a recorded message that further explains the details of this position.

Call now: 1-844-400-8900

If you like what you hear – please apply!

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