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Patient Access Specialist (Reimbursement) - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Gaithersburg, MD Gaithersburg, Maryland |
About this job
Position: Patient Access Specialist (Reimbursement)
Pay rate: $21/hour
Location: GAITHERSBURG, MD 20878
Estimated Start Date: 10/15
Duration: 12 month contract
Shift: Monday - Friday 40 hours; 8 hour shift between 8AM - 8PM
Job Description:
- The Patient Access Specialist (PAS) will be an essential member of the Access 360 team.
- This position will be responsible for addressing all cases including complex reimbursement issues, providing education and information relating to the utilization of available resources to support appropriate patient access to therapies, including working patient cases that come through Access 360 program
Job Responsibilities
- Manage day to day activities of health care provider support requests and deliverables across multiple communication channels i.e. Phone, Fax, Chat, eMail, etc.
- Perform intake of cases and capture all relevant information in the Access 360 Case Management system
- Ensure all support requested is captured within the Case Management system
- Ensure timely processing and resolution of cases
- Escalate cases appropriately to the Patient Access Associate team
- Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions
Qualifications:
- Bachelor's degree OR four years of related work experience
- Customer Service experience/understanding - 1 to 3 yrs (Environments Like: Call center, Dr's Office, Medical Billing Office)
- Reimbursement experience in HUB environment - 1-3 yrs
- Excellent communication skills (verbal/written)
- Basic Word (must score 70% or higher to be considered)
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.
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