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Guest Services
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Francisco, CA San Francisco, California |
About this job
Job Brief
No late nights, weekends, or holidays. Fast paced and fun!
#S
Position Objective
Deliver service that exceeds customer expectations, friendliness, product knowledge, speed, and ability to meet special requests.
Essential Functions:
· Greet customers.
· Create friendly and welcoming experience. Know our products, impress our guests with a warm greeting, be fast and precise in meeting guests special requests.
· Use register to ring up guest transaction
· Adhere to all policy and procedures regarding cash handling and register input.
· Suggestive sell
· Inform customers of hot bakery items, personal favorites, and/or comparable items.
· Achieve high quality standard and efficiency on coffee drinks
· Be able to describe coffee drinks to guests and suggestive sell
· Package product
· Identify appropriate packaging. If appropriate, ask customer’s packaging preference.
· Develop detailed knowledge of product line
· Be well informed of price and basic ingredients in products
· Maintain a clean product display case and work area
· Keep display case that is clean, presentable, and properly labeled
· Keep work area clean and well-stocked throughout shift
· Be quick, accurate and organized.
· Respect your customers’ and co-workers’ space and time.
Skills & Requirements:
· Excellent customer service skills
· Sharp attention to detail
· Physically able to work an eight (8) hour day or more while on your feet
· Able to read and speak English
· Able to bend and lift up to 35lbs.
· Ability to perform basic mathematics on the spot
No late nights, weekends, or holidays. Fast paced and fun!
#S
Position Objective
Deliver service that exceeds customer expectations, friendliness, product knowledge, speed, and ability to meet special requests.
Essential Functions:
· Greet customers.
· Create friendly and welcoming experience. Know our products, impress our guests with a warm greeting, be fast and precise in meeting guests special requests.
· Use register to ring up guest transaction
· Adhere to all policy and procedures regarding cash handling and register input.
· Suggestive sell
· Inform customers of hot bakery items, personal favorites, and/or comparable items.
· Achieve high quality standard and efficiency on coffee drinks
· Be able to describe coffee drinks to guests and suggestive sell
· Package product
· Identify appropriate packaging. If appropriate, ask customer’s packaging preference.
· Develop detailed knowledge of product line
· Be well informed of price and basic ingredients in products
· Maintain a clean product display case and work area
· Keep display case that is clean, presentable, and properly labeled
· Keep work area clean and well-stocked throughout shift
· Be quick, accurate and organized.
· Respect your customers’ and co-workers’ space and time.
Skills & Requirements:
· Excellent customer service skills
· Sharp attention to detail
· Physically able to work an eight (8) hour day or more while on your feet
· Able to read and speak English
· Able to bend and lift up to 35lbs.
· Ability to perform basic mathematics on the spot
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