UX Researcher

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

To learn more about our IT organization please visit . 

A successful candidate for this position will have:

• Bachelor’s Degree from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
• 2+ years UX analysis, and interaction/interface design experience with enterprise applications or customer-facing applications.
• Familiarity with accessibility, and responsive design.
• Strong background in visual design preferred.

Portfolio of work showing demonstrating design process

The IT Experience Design team at DISH Network is seeking an enthusiastic user experience designer to create apps that people love to use. This position will work with a team of designers to gather research and minimize risk in our products.

Primary responsibilities fall into the following categories:

• Identifies target audience. Schedules, and recruits participants, conducts interviews, deploys surveys. Minimizes bias, ensures research results are highly useful. Discovers unidentified, unmet or undermet needs. Obtains approval to move projects forward.
• Observes and improves existing interactions. Ensures consistency and high quality. Anticipates user paths and creates the most logical flow. Explains each design iteration, findings, and recommendations.
• Uses rapid prototyping tools to simulate proposed designs in order to better judge their user experience.
• Understands current-state services. Re-imagines services and evaluates impacts to the customer experience.

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