Receptionist Medical Office / Administrative Assistant

Job Summary:

Busy multi-clinician Psychiatric office located in downtown Chicago seeks an administrative assistant with 3-5 years experience in a large medical office environment. Preference of 6-10 years of job related experience. Electronic Medical Records and prior mental health experience a plus.

Perform varied secretarial and administrative duties in support of the office. Screen and schedule new intake visits. Will be capable of independently prioritizing work and efficiently collaborating with employees to achieve a team work approach and efficient office operation. Attention to detail is essential with set priorities under supervision of Office Manager. Must be knowledgeable of HIPPA regulations and demonstrate them in daily operations and patient interactions. Flexibility and willingness in learning and managing assignments under direction of Office Manager.

Job Functions:

Schedule new intake patients with provider

Perform administrative office support

Answer routine calls and refer specific inquiries to appropriate individual

Return messages

Distribute faxes and mail in appropriate mailboxes

Inventory and identify items that need to be replenished and place order

Open office daily , coordinate patient flow

Check patients in/out and collect co-pays and co-insurance amounts at time of service

Distribute paperwork to new patients and provide updated paperwork to existing patients

Maintain office calendar including scheduling lunches with pharmaceutical reps.

Billing Functions:

Enter/update insurance and demographic information for both new and existing patients as needed

Verify insurance benefits

Ability to both understand insurance language and benefits and explain to patients effectively as needed

Apply pre-payments to accounts

Add and charge credit cards

Ability to explain statements and address concerns as needed

Set up payment plans and assist with collection efforts

Reconcile transactions and create bank deposit

Benefits Offered:

Highly competitive salary, Medical Ins, 401K plan, Holidays and Vacation time