Office Administrator / Purchasing Assistant

We are seeking a Sales Office Administrator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Purchase Raw materials and components the PO database system
• Develop and maintain relationships with suppliers

​Qualifications:

• Previous experience in customer service, accounting, or other related fields
• Extensive experience drafting professional emails
• Ability to build rapport vendors and clients
• Wear multiple hats and perform various tasks
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills