Assistant Manager

We are a locally owned, family-run, franchisee currently looking for:

Assistant Managers. . . .

. . . . who are enthusiastic leaders, ready to train, support, and manage a team that is committed to creating encore experiences that result in lifelong guests. By treating everyone they encounter – Guests, Team Members, and Vendors - with genuine courtesy and respect, our managers play an integral role in developing a corporate culture that leads to a positive, uplifting work environment where people can grow and thrive.

As a part of our Zaxby’s family you will:

• Have a reasonable 40-hour work week.
• Close the restaurant at 9p.m. which means you are out by 10:00pm.
• Receive competitive pay.
• Enjoy FREE manager meals.
• Strong Opportunity for growth and advancement as we continue to build more restaurants.

As a Zaxby’s Assistant Manager you will:

• Complete all training requirements including:
  • Zaxby’s Learning Center Learning Plan and Basic Operations Training
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zaxby’s.
• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations.
• Ensure team members receive proper training including ongoing coaching and development.
• Create a welcoming environment for Guests and Team Members
• Oversee inventory control to ensure we consistently provide fresh, hot food with a smile to every Guest while also managing costs.
• Plan and delegate shift assignments including communicating expectations and adjusting as needed.
• Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals.
• Maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC
• Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner.
• Communicate well with Team Members and other Managers.
• Strive for operational excellence in every aspect of the restaurant.
• Maintain accurate, detailed accounting on all daily paperwork.
• Develop talent of our Team Members through ongoing training and feedback
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
• Increase sales and profits through great Team Members by providing ENCORE experiences to our Guests and managing food and labor costs.
• All other duties necessary to ensure restaurant operations function properly.
• Be a Zaxby’s Brand Ambassador.