Receptionist/Medical Assistant

DESCRIPTION:

Medical Assistant/Front Desk

Medical Assistant Responsibilities:

· Verifies patient information by triaging patient; recording medical history; confirming chief complaint.

· Prepares patients for examination by performing initial triage: blood pressure, weight, and temperature and reporting patient history summary.

· Maximize physician time by assisting with office procedures.

· Cleaning of rooms after each patient encounter

· Serves and protects practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.

· Check PDMP and notify provider of any inconsistencies.

Medical Receptionist Responsibilities:

· Greets patients and visitors in a polite and professional manner.

· Collection and verification of patient demographic information.

· Insurance verification

· Check in/ Check out of patients.

· Oversees scheduling to maintain efficient patient flow.

· Monitors physician block time and makes recommendations for effective utilization.

· Responsible for ensuring that Pharmaceutical/Equipment Representatives have appropriate badges and do not interfere with patient care or confidentiality.

· Responsible for patient reception area, i.e., orderly, organized and cleanliness, etc.

Communication

· Communicates effectively and professionally with patients, visitors, physicians, and coworkers.

· Interacts with others in a positive, respectful, and considerate manner.

Knowledge, Skills, and Abilities

· Knowledge of procedure authorization and its direct impact on the practice’s revenue cycle

· Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively.

· Basic understanding of human anatomy, specifically musculoskeletal

· Proficient use of CPT and ICD-10 codes

· Proficient computer skills including Excel, Word, and Internet use.

· Detail oriented with above average organizational skills.

· Plans and prioritizes to meet deadlines.

· Excellent customer service skills; communicates clearly and effectively.

· Ability to multitask and work with little supervision while managing a high-volume, time-sensitive workload.

EDUCATION/EXPERIENCE REQUIRED

· High School Diploma

· 2 years medical office experience required.