Career Case Manager - Full-time

Major Functions:

• Pre-screen applicants in person or over the phone to obtain information, schedule and conduct eligibility determination appointments, and collect verification documentation according to program requirements.
• Coordinate Adult and Dislocated Worker job seeker enrollment into reemployment and training services and provide case management support from initial assessment through participation and post-exit retention period.
• Provide career services to job seekers utilizing the PA CareerLink® Career Resource Center.
• Conduct one-on-one assessments with program participants to identify transferable skills/education, supportive service needs, and employment barriers.
• Assist with career exploration and career planning to include administering assessment tools and identifying training needs/appropriate training programs.
• Prepare and update (jointly with participants) a written Individual Employment Plan to document action steps needed to attain employment goal.
• Maintain a case file for each program participant to include all documentation as required by Federal, State, and local monitoring and data verification requirements.
• Enter and update required participant service and outcome information into state workforce website, as well as internal tracking tools including spreadsheets, databases, and file location program.
• Monitor participant performance in employment and training programs by maintaining regular contact and assist in overcoming barriers that may occur.

Preferred Qualifications:

• Completion of a Bachelor’s Degree from an accredited college or university or equivalent combination of education and related experience.
• Proficient in Microsoft Office software

May work on other projects as necessary and appropriate for position as assigned by management. Willing to travel to conferences and workshops as may be required. Valid driver’s license and reliable car preferred.  This position requires a criminal background check and ability to acquire necessary clearances. Reports to the Program Manager or designee.

Equal Opportunity Employer.  Auxiliary aids and services available upon request to individuals with disabilities.

Required qualifications:

• Legally authorized to work in the United States
• 21+ years or older
• Reliable transportation to and from work
• Own a personal vehicle
• Background check

Preferred qualifications:

• At least bachelor's degree or higher