Employer actively reviewing applications

    Bartender

    Donovans Steak and Chop House
    570 K St, San Diego, CA
    Full-time, Part-time

    Job Description

    Bartender's Expectations

    • Personal Standards
      • Uniform clean and nicely pressed
      • Has all accessories (waiter pad, lighter, pen, wine key)
      • Shoes: Non slip, black, polished dress shoes
      • Punctual: not late, always on time.
    • Product Knowledge

                - Menu
       
      • Able to give recommendations
      • Knows our product
      • Talks about menu items so that the guest wants to buy them (able to describe them while  making their mouth  
      • water)

        - Wine
         
      •  Gives recommendations based on the guests tastes
      •   Describes wine to guest
      •   Continually learns about wines
      •   Knows grapes, regions, years

         - Liquor
        Able to recommend drinks
      • Knows the liquors on stock
      • Ability to make cocktails (including signature)

        - Sales
         
      • Able to suggestively offer additional items to guest (upsell)
         
    • Guest Relations

                 - Interacts well with Guests
       
      • Engages with guest
      • Continually gives the "big finish"
      • Impresses guests with the "wow factor"
      • Management receives good feedback from guest

                      - Has a solid spiel
                           - Remains composed while on the floor (put's on the face)
                           - Professionalism while still being friendly

    • Company Standards

               - Follows steps of service
       
      • Cleanliness of tables
      • Fire times are "spot on"
      • Tables are properly marked for each course 
      • Good situational awareness (ability to triage tables quickly and efficiently)
       
             - Overall cleanliness of bar
              - Keeping personal conversations off the floor.
               - Timely service
               - Glass ware polished to the Floor's standards


       
    • Team Work
      • Works well with other employees 
         - Employees like working with you
      • Communicates well with other team members
         - Able to ask for help when it's needed
      • Works with the bar team at the end of the their shift to ensure the bar is set up for success for the following day.
      • Encouraging to the other employees and doesn't talk negatively.
    Posting ID: 10346376Posted: 2020-02-19