Pricebook Specialist

Are you curious about solving complex business challenges for a leading convenience retailer?  Do you have a passion for cross functional collaboration?  Then you may be the perfect addition to our team! 
Cumberland Farms is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members.  You can find us operating under the following store banners: Certified Oil, Coen Markets, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
The Pricebook Specialist is responsible for executing and maintaining accurate item master data, attributes, cost, retail, and promotional pricing within the company’s pricebook system. This role ensures that product and pricing information is set up correctly and supports the day-to-day needs of merchandising, operations, finance, store teams, and third-party partners. The ideal candidate is highly detail-oriented, organized, and has a strong understanding of data accuracy and retail systems. This role plays a key part in delivering clean, timely pricing and product execution and support across the business.
Responsibilities:
1. Pricebook Maintenance
Enter and update item master records, attributes, retail prices, vendor costs, and promotional data in the pricebook system.
Ensure the timely setup of new items, item changes, and product deletions according to company standards and merchandising calendars.
Audit and validate data to ensure consistency and accuracy across systems.
Troubleshoot and correct pricing or item setup errors in coordination with category team.
2. Cross-Functional Support
Collaborate with merchandising, operations, finance, and store teams to support accurate item and pricing execution in relation to receiving, invoicing, adjustments, audits, selling, or discontinuing products.
Serve as a point of contact for item data and pricing-related questions or corrections from internal stakeholders.
Communicate clearly and promptly to resolve issues or clarify product data discrepancies.
3. Promotional and Pricing Execution
Support the loading and management of promotional pricing and markdowns in accordance with corporate timelines and accuracy requirements.
Work with Management to confirm that promotions align with merchandising intent and pricing strategy.
Monitor active promotions and ensure proper pricing activation and expiration.
4. Data Integrity & Reporting
Run system reports and validation checks to ensure the completeness and accuracy of item data and pricing records.
Assist in generating pricing audit reports or item setup status updates as requested.
Participate in routine reviews of pricing data to support margin accuracy and operational consistency.
5. Process & Systems Support
Follow standard operating procedures for all pricebook-related activities and suggest improvements when inefficiencies are identified.
Participate in system testing, upgrades, or training sessions as needed.
Maintain organized documentation of pricing and item activity for reference and audit support.
Working Relationship: Category Management, Merchandising, Loyalty, Marketing, Finance, IT, Operations Leadership, Store Teams, and Third-Party Partners

Minimum Education: High School Diploma or equivalent
Preferred Education: Associate or bachelor’s degree in business, Merchandising, Retail Operations, or related field preferred.
Minimum Experience: Experience in retail operations, pricing, or data entry/management roles.
Basic understanding of retail pricing strategies and item lifecycle.
Preferred Experience:  
2+ years of experience in retail operations, pricing, or data entry/management roles.
Familiarity with retail items and pricing systems (e.g., SAP, Oracle, Retalix, or other pricebook platforms).
Experience working with cross-functional teams.
Soft Skills:
Excellent oral and written communication skills
Organized with strong attention to detail and data accuracy
Ability to manage multiple requests and prioritize workload in a fast-paced environment.
Proficient in Microsoft Office Suite
Travel: Ability to travel independently 0-5%.  
Hours & Conditions:  Monday – Friday 8 hour day in office setting
Occasional extended hours may be needed to meet deadlines related to product launches or promotions.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds.
$21.11-$28.14

At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.