dispatcher/office assistant

Dispatcher
Job Summary
Dispatches service workers to specific work locations to provide assistance to customers or perform predetermined job roles
General Accountabilities
Reviews work orders from departments or complaints from customers and records type and scope of service to be performed.
Determines and schedules work orders according to urgency.

Receives check in calls from service workers by telephone.
Informs workers of type and location of work to be performed and dispatches workers to job.
Keeps records of repairs, installation, removal of equipment or appliances, and hours required on each job.

Make outbound calls to schedule maintenance appointments
*The company reserves the right to add or change duties at any time. This is not a remote job and will require you to drive to the office.
Job Qualifications
Education: High school diploma or equivalent
Experience: Beer install and maintenance, HVAC,or equal experience a plus
Skills
Excellent verbal and written communication, Active listening,Coordination,Monitoring,Active learning, multi tasking in a busy multi line environment ,Word, Excel.