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Hours Full-time
Location Amesville, Ohio

About this job

Are you a fluent Croatian speaker?

Become a key player in delivering outstanding support to our world-class accommodation partners in Greece!

Responsibilities:

  • Answer incoming communications from customers 
  • Conduct research to provide answers for customers to resolve their issues
  • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
  • Ensure a high level of partner service and a positive partner experience 

Requirements

  • Near-native or native level of Croatian language with strong English language skills.
  • Experience in customer support or service industry would be a plus.
  • Confident and engaging phone manner, with the ability to handle inbound and outbound calls.
  • Strong organizational skills.
  • Goal-driven, self-motivated, and proactive in achieving personal and team objectives.
  • Availability to work on-site in Greece - Athens
  • Eligible to work and live in Greece (EU citizenship/passport or valid work permit for Greece)

Benefits

  • Competitive salary
  • 14 salaries per year
  • Indefinite contract
  • Relocation support (flight ticket to Athens, 2 weeks of accommodation)
  • Private medical insurance
  • 25 days annual leave per year

Nearby locations

Posting ID: 1066914837 Posted: 2025-07-18 Job Title: Croatian Travel