German Customer Care Specialist -Athens - Full-time

Do you speak German? Then we want you to work in Greece for one of the biggest multinational companies in Europe!

On behalf of our client we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & reresent one of the biggest companies!

Are you ready for your next adventure? For further info, read below!

Responsibilities

• Manage incoming calls and customer service inquiries by telephone and email
• Provide accurate, valid, and complete information
• Identify and assessing customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers

Requirements

• Native /near-native level in German
• B2 level English skills
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit

Benefits

• Competitive remuneration package
• 14 salaries per year
  
• Extra productivity bonuses
• 4 weeks accommodation provided
• First class ongoing training and development
• Career development opportunities
• Multicultural and modern working environment
  

And of course, as promised… Relocation!

• Flight ticket to Greece
• Cab fare from Airport to your hotel
• 4-week hotel accommodation
• Assistance finding an apartment
• Real estate fee covered by company

Only CVS in English will be reviewed