Works directly with business units to solve complex application and data issues. Develops, implements, and maintains business systems and software. Provides front-line support to business units, coordinates systems upgrades and testing, and works in a team environment to develop and maintain application programs.
Handle customer tickets and preparing the solution implementation documents.
Operate routine maintenance, testing, problem troubleshooting, software upgrade, providing technical support
On-site support in case of major or critical problems
Changing faulty modules on servers on-site.
Attend and lead technical meetings with the customer and vendors to discuss any issues or new change requests.
Reporting top technical issues to upper management..
Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process
Available after hours and weekends as needed and willing to work on-call rotation
Available to travel domestic, work location is Istanbul

Requirements

Graduated from Computer, Electronics-Communication or Electrical-Electronics Engineering departments of universities,
System Installation (Hardware & Software)
Maintenance for System modules & performance monitoring
Troubleshooting of system capacity & workload related issues
Experience on SQL,PL/SQL, Shell programming, Python scripting
Experience on application administration
Linux OS knowledge
Strong communication skills with their clients
On call duty during the holidays and off work hours to support any incidents or cases escalated to the team.
Attend technical meetings with the customer and vendors to discuss any issues or new change requests.
Being fluent in English and another foreign language is preferred.

Jr. Platform Engineer

Nearby locations