Slovakian Technical Support for the Big Five in Greece, Relocation Fully Covered - Full-time

Advance your career as a Slovakian Technical Support Specialist for one of the Big Five tech companies, and enjoy the vibrant lifestyle of Greece! This exciting role comes with a fully covered relocation package, making your transition to this beautiful Mediterranean country a breeze. In this position, you’ll be the primary point of contact for Slovakian-speaking customers, assisting with a variety of technical inquiries and troubleshooting issues related to innovative technology products and services. This is your opportunity to develop your technical expertise in a supportive, collaborative environment while experiencing all that Greece has to offer!

Responsibilities

• Provide exceptional technical support to Slovakian-speaking customers via phone, email, and chat.
• Diagnose and resolve technical issues efficiently to ensure high customer satisfaction.
• Collaborate with engineering and development teams to escalate and resolve complex issues.
• Maintain accurate records of customer interactions and technical problems in the CRM system.
• Participate in training sessions to enhance your product knowledge and support skills.
• Gather customer feedback to identify trends and suggest improvements in support processes.
• Assist in mentoring and onboarding new team members as required.

Requirements

• Fluency in Slovak and English, both written and spoken.
• Strong technical skills and the ability to troubleshoot effectively.
• Outstanding communication and customer service skills.
• Prior experience in technical support or IT is preferred but not mandatory.
• Ability to learn new technologies and processes quickly.
• A team player with a passion for helping others.
• Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

• Lower cost of living in Athens compared to many European cities, including Slovakia, allowing for greater savings and better quality of life.
• Competitive total salary of approximately €1850 per month.
• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth and development opportunities.
• Competitive performance bonuses.
• 2 additional salaries per year.
• Comprehensive healthcare benefits and numerous discounts.
• Fully paid training conducted by certified instructors.
• Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas.
• Special events and community & social responsibility initiatives.
• Referral Program: Bring your friends and earn attractive bonuses!
• Free Greek language courses to help you integrate and thrive locally.
• Work for a Great Place to Work-Certified Company.