Norwegian Speaking Customer Service Banking - Athens, Greece - Full-time

Patrique Mercier Recruitment JP is seeking a motivated Norwegian Speaking Customer Service Representative to join our team in Athens, Greece.

In this exciting role, you'll provide exceptional support to Norwegian-speaking clients within the banking sector. This position allows you to immerse yourself in the cultural richness of Athens while contributing to a dynamic and growing organization. If you're passionate about helping customers and excel in a fast-paced environment, we encourage you to apply!

Key Responsibilities

• Deliver outstanding customer service to Norwegian-speaking clients through various communication channels, including phone, email, and live chat.
• Assist customers with banking inquiries, account details, and product offerings.
• Address and resolve customer issues and complaints with professionalism and care.
• Stay informed about the latest banking products and services available.
• Accurately document customer interactions for future reference and support.
• Collaborate with team members to improve customer service delivery and operational efficiency.
• Engage in ongoing training to enhance your understanding of the banking industry.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Excellent communication skills with a strong focus on customer experience.
• Prior experience in customer service, preferably in banking or finance.
• Ability to manage inquiries and problem-solve effectively under pressure.
• Attention to detail and commitment to maintaining high service standards.
• Team player with a positive and proactive approach.
• Willingness to relocate to Athens and embrace a new cultural adventure.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )