Dutch Speaking Customer Service Banking - Athens, Greece

Join Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Representative in Athens, Greece, and take your career to new heights! This role offers you the chance to work in the dynamic banking sector, assisting Dutch-speaking clients with their inquiries and providing top-notch customer service. Experience the vibrant culture and breathtaking landscapes of Athens while being part of a supportive team dedicated to delivering exceptional service. If you are enthusiastic about customer service and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities

• Provide excellent customer service to Dutch-speaking clients via various channels such as phone, email, and chat.
• Assist clients with banking inquiries, account management, and product information.
• Handle issues and complaints promptly, ensuring a positive client experience.
• Maintain up-to-date knowledge of banking products and services.
• Document customer interactions accurately for future reference and follow-up.
• Work collaboratively with your team to enhance service quality and efficiency.
• Participate in training sessions to continually improve your skills and knowledge.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Strong communication skills with an emphasis on customer satisfaction.
• Previous experience in a customer service or banking role is preferred.
• Ability to handle inquiries and resolve issues in a fast-paced environment.
• Attention to detail and strong problem-solving abilities.
• Team-oriented with a proactive attitude.
• Willingness to relocate to Athens and adapt to a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )