Team Member

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

•        Follow Brand standards, recipes and systems

•        Follow food safety standards

•        Prepare food and beverages

•        Assemble and package orders and serve to guests

•        Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

•        Maintain a clean and organized workstation

•        Clean equipment and guest areas

•        Stocking items such as cups, lids, etc at workstation

•        Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

•        Follow speed of service standards

•        Serve and communicate with guests

•        Maintain a guest focused culture in the restaurant

•        Communicate effectively with managers and coworkers

•        Organize and maintain stock room and refrigerated areas

Education/Experience:

•        None

Key Competencies

•        Works well with others in a fast-paced team environment

•        On time, demonstrates honesty and a positive attitude

•        Willingness to learn and adapt to change

•        Guest focused

Physical Demands/Working Conditions:

•        Standing on feet

•        Repetitive motion including bending, stooping and reaching

•        Lifting objects including boxes, ice and product up to 20lbs (if applicable)

•        Working in a small space

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.