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Hours Full-time, Part-time
Location Chelsea, Massachusetts

About this job

LEAD THE SHIFT. INSPIRE THE TEAM. DRIVE RESULTS. Are you ready to take your leadership skills to the next level? We’re looking for a Certified Shift Manager who thrives in a fast-paced environment, leads by example, and is passionate about developing people while delivering exceptional guest experiences. As a Shift Manager, you’ll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully. What You’ll Do: Lead and motivate team members throughout the shift Deliver fast, friendly, and accurate service to every guest Coach and develop crew members through real-time feedback Ensure food safety, cleanliness, and operational standards are met Monitor restaurant performance and drive results Manage labor, productivity, and shift execution Create a positive and engaging work environment What We’re Looking For: Certified McDonald's Shift Manager (or equivalent leadership experience) Strong communication and leadership skills Ability to remain calm and focused in a fast-paced environment Passion for coaching and developing others Commitment to operational excellence and guest satisfaction Dependable, accountable, and results-driven Why Join Our Team? Clear career growth opportunities Recognition and leadership development programs Supportive leadership team Ongoing training and development Competitive pay and benefits Opportunity to make a real impact every day This isn’t just another management position—it’s an opportunity to lead, grow, and build a successful team while developing the skills needed for future advancement. If you’re ready to lead from the front, develop people, and drive results, we want to hear from you! Apply today and take the next step in your leadership journey. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Requsition ID: PDX_MC_4B6AB480-A1E1-4B39-9468-9DFDFE455717_71509 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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Posting ID: 1072283761 Posted: 2026-06-08 Job Title: Shift Manager