Student Services Specialist 1

 

How to Apply:

247780.

 

Required Qualifications

High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization and three years experience performing administrative duties in a professional office setting.

 

• This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

 

 

Job Summary

The Student Service Specialist provides customer service to applicants for admission to Augusta University in the form of data entry, imaging, and application processing within the University's Student Information (BANNER), Customer Relationship Management (Slate), and Imaging systems (Xtender). This position processes applications based on the admissions requirements related to specific application types. During peak times, this position assists with processing related to residency, transfer catalog, transcript evaluations, etc.

 

Responsibilities include, but are not limited to:

• Processes Applications for all incoming students from multiple systems. Responsible for data entry into student information systems as well as updating and maintaining all student information in appropriate university systems. (BANNER/Slate)
• Data Entry and scanning of documents into Banner, Slate, and Xtender, respectively.
• Contributes to the overall success of the department by performing other essential duties and responsibilities assigned by immediate supervisor.
• Maintain student files by managing flow of new documents, tracking transcripts, and updating checklists for all applicants and students.
• Run reports to perform quality control checks on data entry as needed to check files and/or database for accuracy and completeness of files.
• Special Projects and temporary duties as assigned.
• Perform all other job-related duties as assigned.

 

 

 

Shift/Salary

Shift: Days; Monday - Friday

 

Salary to be commensurate with qualifications of selected candidate within the established range (generally minimum-midpoint) of the position 

 

Recruitment Period: Until Filled

 

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

 

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optimal Requirement Retirement), as well as earned vacation time, sick leave, and 13 paid holidays.

 

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

 

 

Conditions of Employment

All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

 

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.

 

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

 

Other Information

This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees.  “Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success.”

Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.