Host - Full-time

Part of the Pizza Loves Emily Restaurant Group, Emmy Squared Pizza is a growing full service, upscale casual restaurant company. Gaining critical claim and an ever-growing cult following, we have expanded the Emmy Squared brand to over 20 locations. Thank you for your interest in joining our Green Hills team. We look forward to speaking with you soon! A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive. Host Key Responsibilities: To provide courteous, prompt service to our guests Answer incoming phone calls within a timely manner Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Adhere to seating guidelines to ensure equitable distribution amongst servers Greet guests when entering the restaurant with a pleasant smile and superior customer service. Assist with take our orders Monitor dining areas for seating availability, service, safety and well being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell Manage reservations; familiarity with Open Table, Resy and other reservations platforms. Successfully adhere to Emmy's Steps of Service Working knowledge of menu and beverage offerings Ability to communicate guest requests, including dietary restrictions, to culinary staff Perform opening and closing duties Help to maintain a clean and presentable work environment Maintain a positive, outgoing demeanor during service Be safety conscious to promote the safety of ones self, co-workers and guests at all times Adhere to company policy and procedures Perform other duties as assigned by management Host Qualifications: Prior host or other front of house experience in a high-volume restaurant operation Prior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skills Strong written and verbal communication skills; computer proficiency required Ability to work in a fast-paced environment while managing the needs of guests Ability to work cohesively with co-workers throughout the restaurant Possess a passion for hospitality and a love of the food & beverage industry Ability to work a flexible schedule Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Working at Emmy Squared