Czech Speaking Customer Support for Transportation Services Department - Full-time

🚀 Join Our Team for an Exciting Opportunity! Patrique Mercier Recruitment ES is on the lookout for a Czech Speaking Customer Support representative for our Transportation Services Department. If you are fluent in Czech and passionate about delivering excellent service in a dynamic environment, this role might be the perfect fit for you!

In this essential position, you will assist Czech-speaking customers with their inquiries regarding transportation services, ensuring they receive the support and guidance they need for a seamless experience. Be part of a collaborative team while enjoying a professional and diverse work atmosphere. If you're eager to take your career to the next level, we want to hear from you!

Your Responsibilities

• Deliver exceptional customer support to Czech-speaking clients via various communication channels.
• Assist customers with inquiries related to transportation services, providing accurate solutions and information.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service objectives and improve overall customer satisfaction.
• Participate in ongoing training to remain informed about industry trends and enhancements in service.

Requirements

• Fluency in Czech (written and spoken) is essential.
• Strong commitment to delivering high-quality customer service.
• Previous experience in customer support is a plus but not compulsory.
• Excellent communication and interpersonal skills.
• A proactive team player with a customer-centric mindset.
• Strong analytical and problem-solving abilities.
• Willingness to adapt and thrive in a fast-paced environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks