German Speaking Customer Support for Gaming & E-sports Department - Full-time

🎮 Exciting Opportunity in Gaming! Patrique Mercier Recruitment ES is on the hunt for a German Speaking Customer Support representative to join the Gaming & E-sports Department. If you are fluent in German and have a passion for gaming and e-sports, this is the perfect chance to blend your interests with your career!

In this engaging role, you will provide exceptional support to German-speaking customers, assisting them with inquiries and issues related to gaming products and services. Engage with a vibrant gaming community, help customers enhance their experiences, and stay at the forefront of the gaming industry. If you’re ready for this thrilling challenge, we want to hear from you!

Your Responsibilities

• Deliver outstanding customer support to German-speaking clients through various communication channels.
• Assist customers with inquiries, troubleshoot issues, and provide solutions related to gaming and e-sports products.
• Document customer interactions accurately in our CRM system.
• Work collaboratively with team members to achieve service objectives and improve customer satisfaction.
• Participate in ongoing training to stay up-to-date with gaming trends and product features.

Requirements

• Fluency in German (written and spoken) is essential. Please state your nationality and native language when applying.
• A genuine passion for gaming and e-sports.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player who enjoys collaborative environments.
• Strong problem-solving skills and keen attention to detail.
• Ability to adapt in a fast-paced environment and manage multiple inquiries simultaneously.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks