Dutch Speaking Customer Support for Online Bookstore Department - Full-time

📚 Join Our Online Bookstore Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Dutch Speaking Customer Support representative for our Online Bookstore Department. If you are fluent in Dutch and have a love for literature and customer service, this role is just for you!

In this engaging position, you will assist Dutch-speaking customers with their inquiries related to our extensive range of books and online services. Help book lovers find their next great read while ensuring they have a positive shopping experience. This is the perfect chance to merge your passion for books with providing top-notch customer support!

Your Responsibilities

• Provide exceptional customer support to Dutch-speaking clients through phone, email, and chat.
• Assist customers with inquiries regarding book selections, orders, and online bookstore services.
• Accurately document customer interactions and feedback in our CRM system.
• Collaborate with team members to meet service goals and enhance customer satisfaction.
• Participate in ongoing training to keep up-to-date with new book releases and platform improvements.

Requirements

• Fluency in Dutch (written and spoken) is essential. Please ensure that your nationality and native language is clearly stated in your application.
• A genuine passion for books and literature.
• Strong commitment to delivering outstanding customer service.
• Previous experience in customer support is advantageous but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong organizational skills and attention to detail.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks