Crew Member

Crew Member

Are you energetic, reliable, and ready to bring the hustle? We’re looking for enthusiastic Crew Members to be the heartbeat of our team, serving up smiles and great service in a fast-paced, fun-filled environment.

What’s in it for you?

• Competitive Pay: Earn a competitive hourly wage
• CASH TIP$
• Flexible Schedule: From opening to closing and all shifts in between, work a schedule that fits your needs.
• Fun Work Environment: Be a part of a positive, energetic, and supportive team
• Employee Discounts: Enjoy discounts on food and free coffee while on shift
• FSA: Flexible Spending Accounts available to all employees 
• Sick Time: Offered to all employees 
• Paid Time Off: Offered to full time employees
• 401K + Company Match: 
• Medical and Dental Insurance: Offered with company contribution for full time employees
• Advance Your Career: Learn new skills and grow within the company 

Your Role

As a crew Member you will be responsible for providing fast, friendly, and accurate customer service to each of our guests while working as part of the service team. 

• Prepare food and beverages according to Dunkin Brands standards
• Provide fast, friendly, and accurate service in accordance with the Six Steps of Service
• Encourage a positive work environment consistent with the Company values
• Cleaning and general store maintenance
• Performing food safety and product quality reviews as required
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. 

What We’re Looking For:

Are you ready to join an amazing team that thrives on positivity, teamwork, and making every day a great one? If you bring the energy, enthusiasm, and good vibes, we’ve got the perfect spot for you!

• Team player: You love collaborating, hyping up your coworkers, and making the workplace feel like a second home. 
• Self Motivated: You don’t wait around for instructions—you see what needs to be done and make it happen!
• Goal Getter: Whether it’s crushing personal goals or team wins, you keep your eyes on the prize.
• Positive Energy: You bring good vibes and help create a fun, supportive atmosphere.
• Rock-Solid Reliable: You show up, step up, and always follow through.
• Adaptability: You roll with the punches and handle change like a pro
• Guest Experience Guru: You go above and beyond to make every guest’s day unforgettable
• Fast & Focused: You’re a multitasking ninja who stays cool under pressure
• Weekend Availability: That’s when all the action happens! Join the team and let’s make weekends awesome.
• Age 16+
• Able to fluently speak and read English 

If this sounds like you, we want YOU on our team! Apply now and let’s make work fun together! 

Our Mission

Donovan Services, Inc. is committed to providing exemplary quality services to our guests, together with a fulfilling work environment for our employees. We are a Dunkin’ Donuts brand retail collection of franchise businesses committed to providing each guest with high quality service each time they visit us. It is our goal to recruit employees who demonstrate a desire to always put the guest first. We are dedicated to ensuring that each guest is treated with respect and dignity. We are committed to demonstrating full cooperation with co-workers and management in achieving these objectives. 

Our Core Values

• SERVICE EXCELLENCE 
• Consistently delivering exemplary service to all guests 
• Commitment to the constant improvement of services 
• BUILD TEAMWORK 
• Establishing collaborative work environments 
• Nurturing entrepreneurial spirit 
• Building strong teams with mutual respect 
• Creating environments committed to learning and growth
• PERSONAL INTEGRITY 
• Utilizing honesty and integrity in all dealings 

*You are applying for work with a franchisee of Dunkin’, not Dunkin’ Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees*