Assistant Manager

Operational Excellence

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Assist in maintaining food quality, speed of service, and cleanliness standards.
• Monitor and enforce compliance with health, safety, and sanitation regulations.
• Lead opening and closing procedures, including cash reconciliation and end-of-shift reporting.

Team Leadership & Development

• Assist in hiring, training, and developing team members to meet performance standards.
• Provide coaching, feedback, and ongoing support to ensure team success.
• Foster a positive, team-oriented work environment while maintaining accountability.

Guest Satisfaction & Issue Resolution

• Lead by example in delivering outstanding guest service.
• Address and resolve guest complaints and concerns with professionalism and urgency.
• Ensure that all guests leave with a positive and memorable experience.

Inventory & Cost Management

• Assist with ordering, receiving, and managing inventory to ensure proper stock levels.
• Monitor food and labor costs to meet operational targets and profitability goals.
• Implement procedures to reduce waste and control costs effectively.

Administrative & Compliance Duties

• Assist with scheduling, payroll processing, and labor management.
• Ensure compliance with company policies, procedures, and local regulations.
• Support the General Manager in achieving business objectives and financial targets.

Required qualifications:

• 21+ years or older
• Legally authorized to work in the United States
• Food Service license/certification: ServSafe Manager Certification
• 5+ years of experience in the hospitality industry