Fitness Center Associate - Part-time

pDescription/ppstrongSANDRA AND LEON LEVINE JCC/strong/ppThe Sandra and Leon Levine Jewish Community Center is a non-profit, social service agency founded upon Jewish ethics and values. The Center provides and initiates diversified social, educational, recreational and cultural programs within a Jewish setting. The JCC is a partner in serving the community, is affiliated with the JCC Association of North America and a beneficiary agency of the Jewish Federation of Greater Charlotte and United Way./ppbr//ppstrongQualifications / Attributes:/strong/ppThe Fitness Floor Associate must demonstrate the ability to be open to give and receive feedback in a respectful manner, be an active and respectful listener, be encouraging and supportive of new ideas and suggestions, be a user and receiver of varied means of communication and be consistent in their delivery of service and interactions with members and colleagues. The Fitness Floor Associate must also be timely, specific amp; clear with expectations, and hold one-self and others accountable. These leadership qualities are expectations of the position and help the Levine JCC to maintain integrity and build a cohesive team./ppbr//ppstrongPOSITION PURPOSE:/strong/ppThe Fitness Floor Associate is responsible for providing customer service within the Fitness Center by answering questions and providing help to members and guests as needed. Essential Duties and Responsibilities:/pulliEnsure opening tasks are complete before Fitness Center is open for members/guests./liliAnswer questions and help members/guests as needed./liliMonitor usage of the Fitness Center and address any concerns/issues that arise./liliClean equipment, floor, mirrors, etc. within the Fitness Center as necessary./liliEnsure closing tasks are complete after the Fitness Center is closed./liliPerform work on weekends and evenings as needed to meet applicable scheduling needs./liliOther duties as assigned./liliTo provide leadership in the delivery of customer service for the David Silverman Fitness Center and the Fitness Floor staff members, ensuring that the Levine JCC members and guest experience is striving for and achieving excellence./li/ulpstrongESSENTIAL FUNCTIONS:/strong/ppThe Fitness Floor Associate is responsible for the following:/pulliProvide and ensure that we are providing an inviting atmosphere which allows members and guests the ability to build relationships through quality Jewish experiences./liliInteracting with and engaging with members and guests to ensure that their experience is./liliEnsure for the laundering of the fitness towels and ensuring their readiness and availability to the members in all areas./li/ulpWith specificity the Fitness Floor Associate will:/pulliBe visible, personable and helpful; ensuring that every member is greeted upon entry and exit to the Fitness Center./liliSupervise fitness center and gym activities, ensuring for member safety and an exceptional customer service experience./liliMaintain knowledge of and enforce fitness center rules and policies./liliRespond to accidents, incidents and emergencies appropriately, calmly and professionally./liliAssist in the oversight of the Adult and Family Locker Rooms in conjunction with the Fitness Floor Supervisor, Aquatics Director and Wellness and Fitness Director. These locker rooms include the oversight of the steam rooms, saunas and whirlpools./liliPerform regular “rounds” and ensure all fitness areas ( for example, studios, upstairs track, gyms, fitness center) are in good repair, stocked properly with supplies and free of any safety concerns./liliThroughout shift, regular cleaning of fitness floor equipment including under the climb mills, front and back of equipment./liliEnsuring wipe dispensers and towel stands are stocked at all times./liliAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization./liliKeep accurate records in record book regarding any equipment repair needs and communicate them to the Fitness Floor Supervisor and if necessary to the appropriate maintenance person./liliMake request to the Fitness Floor Supervisor to order supplies as needed and make appropriate recommendations of needed items./liliTo perform other duties and assume additional responsibilities as needed under the direction of the Fitness Floor Supervisor, Wellness and Fitness Director or the Senior Leadership Staff of the Levine JCC./li/ulpbr//ppRequirements/pulliMust be 16 years of age./liliDemonstrate understanding of the importance of building relationships with members./liliAbility to address concerns and complaints with professionalism and customer service as the focus./liliDemonstrate effective written, verbal and interpersonal communication skills; customer-service orientation with specific strength in diplomacy and discretion strongly preferred./liliMaintain CPR and FA certifications./liliAbility to maintain effective working relationships with members, staff and vendors./liliDemonstrate ability to work effectively, both independently and as part of a team./li/ulpbr//ppstrongDemonstrate skills in/strong leadership, flexibility, excellent verbal communication skills, effective interpersonal skills necessary to work with adults./ppbr//ppstrongPossess knowledge of /strongor willingness to learn, Judaic culture and traditions including but not limited to Jewish holidays, rituals, and customs./ppbr//ppstrongPossess the ability to/strong articulate the influences of Judaic culture on our programs to members and staff. Be sensitive to cultural differences, demonstrate flexibility and enthusiasm in work style, create a positive and harmonious workplace, effectively manage time and responsibilities, and understand individual leadership styles and their influence on the well-being of the department staff./ppbr//ppMust have the ability to maintain a flexible working schedule to accommodate the needs of the agency and fitness center/ppbr//ppMust also have the ability to work as part of a team with other staff members and members. Must promote high standards of program excellence; resolve conflict effectively and demonstrate maturity as well as the ability to get along with a variety of people; respond effectively to constructive criticism and give constructive feedback to colleagues, and ensure that an environment which fosters maximum physical, social, cognitive and emotional development is developed and maintained./ppbr//ppMust be physically capable of manual labor that includes lifting, bending, and reaching./ppbr//ppMust be able to operate Fitness machinery including Cardio and Weight training machinery./ppbr//ppMust be able to lift 50 lbs on a regular basis. Must be able to reach overhead and to the floor repeatedly in a shift. Must be able to work 8 hour shifts standing./p