Wine Spirits Sales Associate

pDescription/ppTwin Liquors isn’t just another job – it’s a passion, it’s a career! Born and raised in downtown, Austin in 1937, family owned, Twin Liquors began as one small store and has emerged into a “home grown,” successful Austin company that has a unique and well-respected reputation throughout the United States for having impeccable team members, outstanding customer service, conveniently located stores, extensive selections of fine wines and premium spirits from around the world, and substantial community involvement./ppbr//ppWe believe in rewarding outstanding work, developing employee’s careers, and building long-term relationships with our customers and employees. If you love to share your enthusiasm for wine and spirits, you find it easy to start up natural, friendly conversations, adapt to different types of Customers, resolve issues with a smile, and strive to provide a great in-store experience to every customer, this may be the perfect fit for you!/ppbr//ppustrongJob Responsibilities May Include/strong/u/pulliPractice responsible alcohol service in accordance to local and state laws, including identification verification and intoxication prevention./liliAssist in all aspects of store operations, with particular focus on cleanliness, fullness of product displays, signage quality, safety and customer service/liliEnsure high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service/liliMaintains an awareness of all product knowledge, and current or upcoming product / trends/liliSet and achieve the highest standards in retail execution/liliCommunicate regularly with Store Team Leaders regarding proper operations of the store/liliOperate POS, make change and accurately conduct credit card transactions and account for all monies at the end of each shift/liliRespond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system/liliEnsure all financial transactions are correct and maintain accuracy and coin for making change./liliAll other duties as assigned/li/ulpbr//ppRequirements/ppTo perform the job successfully, an individual should have the following qualifications and demonstrate the following competencies:/pulli21 years of age or older/liliStrong knowledge of company policies, goals and standards./liliAbility to act with integrity, honesty and professionalism./liliExcellent analytical, organizational, and oral and written communication skills./liliConfident and comfortable engaging customers to deliver an elevated experience and to provide excellent customer service to all customers and partners./liliExcellent interpersonal skills and ability to communicate effectively with other Team Members and leadership./liliAbility to use technology applicable to the position and access information necessary to complete daily responsibilities./liliDesire to continually develop retail sales skills and knowledge of product and services./liliDemonstrate creativity in promoting sales, merchandising and/or marketing./liliAbility to follow directions and established Initiate completion of tasks or activities without necessary supervision./liliProblem solving skills, especially in situations of high stress./liliAbility to multi-task and prioritize assignments, with ability to meet deadlines and commitments./liliAbility to demonstrate accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality./liliFull knowledge of all TABC regulations that apply to the company./liliProgressive retail experience/liliProduct knowledge in wine and spirits/li/ulpbr//ppustrongPhysical Requirements/strong/u/pulliThe ability to stand for 4 hour intervals, for a total of 8 hours per day, for up to 40 hours per week./liliThe ability to frequently climb a ladder/liliThe ability to frequently twist, bend, stoop, kneel, and crawl./liliThe ability to frequently lift up to 50 pounds, repeatedly./liliThe ability to work 8 hours at a time./liliThe ability to work on all weekdays, weekends, and to work opening, mid-day and closing shifts./liliThe ability to work alone during weekdays, weekends, opening, mid-day and closing shifts./li/ulpbr//ppustrongSupervisory Responsibility/strong/u/ppThis position has no direct reports./ppbr//ppustrongExpected Hours of Work/strong/u/ppA typical work week includes Monday-Saturday (business is closed every Sunday)./ppThe requirements for hours of work are stated below:/pulliAvailability to work all regular hours scheduled by a member of management per week/liliAvailability to work hours within 9:00am-9:30pm/liliAvailability to work closing and opening shifts/liliAvailability to work on weekends and holidays/li/ulpustrongTravel/strong/u/ppMinimal to no travel within multiple Texas locations in all major cities/regions./ppbr//ppustrongPreferred Education and Experience/strong/u/ppHigh School Diploma or GED equivalent is required./pp1-3 years in retail, bar tending or restaurant setting preferred./ppustrongOther Duties/strong/u/ppPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice./ppbr//p