Customer Delivery Associate

pPay range:a href="https://app.box.com/s/zdu509hth5aea4y9mft1a4htfc9reqtu" target="_blank" rel="nofollow noreferrer noopener" class="external"/a/pp**$21.00 + DOE**br/ppWe are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.br/ph3br/h3h3Responsibilities/h3ulliGo the extra mile to engage customers/li/ulul liGreet and direct customers/li liProvide accurate information (e.g. product features, pricing and after-sales services)/li liAnswer customers’ questions about specific products/services/li liConduct price and feature comparisons to facilitate purchasing/li liCross-sell products/li liEnsure racks are fully stocked/li liManage returns of merchandise/li liCoordinate with your team to provide excellent customer service (especially during peak times)/li liInform customers about discounts and special offers/li liProvide customer feedback to the Store Manager/li liStay up-to-date with new products/services/li /ulul liDeliver a wide variety of items to different addresses and through different routes/li liFollow routes and time schedule/li liLoad, unload, prepare, inspect and operate a delivery vehicle/li liAsk for feedback on provided services and resolve clients’ complaints/li liInform customers about new products and services/li liFollow DOT regulations and safety standards/li /ulpstrongRequirements/strong/pul listrongPrior Outdoor Supply Industry Experience/strong/li listrongMust be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head./strong/li listrongMust be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle. /strong/li liCustomer orientation and ability to adapt/respond to different types of characters/li liAbility to multi-task, prioritize, and manage time effectively/li liBasic math skills/li liBe able to lift 50-70 pounds/li liExcellent communication skills, capable of building trusting relationships/li liAbility to perform in fast-paced environments/li /ulul liValid driver’s license/li liExcellent organizational and time management skills/li liGood driving record with no traffic violations/li /ulp/ppstrongBonus Points for the Following*/strong/pullistrongBilingual (Spanish amp; English)/strong/li/ulul liAbility to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)/li liProven work experience as a Customer Service Associate, Sales Associate, or similar role./li liKnowledge of inventory stocking procedures/li /ulpstrongBenefits/strong/pul liHealth Care Plan (Medical, Dental amp; Vision)/li liRetirement Plan (401k, IRA)/li liLife Insurance (Basic, Voluntary amp; ADamp;D)/li liPaid Time Off (Vacation, Sick amp; Public Holidays)/li liFamily Leave (Maternity, Paternity)/li liShort Term amp; Long Term Disability/li liTraining amp; Development/li liWellness Resources/li liProfit Sharing/li /ulp/ppWe have the strong4 C’s/strong that make your job a career! /ppstrongCareer Development- /strongTo invest in your personal and professional growth, we offer a variety of training resources. /ppstrongCompensation- /strongWe offer competitive market wages, great benefits, PTO amp; bonus potential! /ppstrongCulture- /strongWe are family-owned, which gives us a unique culture, and we have fun with everything we do! /ppstrongCare-/strong We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you! /p