Suite Attendant|Part-time| Iowa Cubs

Oak View Group: p style="margin: 0px;"span style="font-size: 10pt;"Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn./span/p Overview: p style="margin: 0px;"span style="font-size: 10pt;"The Suite Attendant is responsible for set-up, maintaining, execution and tear down of advanced and event-day food and beverage service for Principal Park suites. The employee is responsible to oversee their assigned suites or other private event location(s) during events. Employees must provide excellent guest service and maintain excellent attendance. Availability to work a regular event-based schedule, including days, nights, weekends and holidays is required./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 10pt;"This role will pay an hourly wage of $4.35. plus tips  /span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 10pt;"span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak"strongBenefits for PT roles: 401(k) savings plan and 401(k) matching./strong/span/span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 10pt;"span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak"strongEVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline./strong/span/span/p Responsibilities: ullispan style="font-size: 10pt;"Demonstrate ability to meet the company standard for excellent in the areas of guest service –/span/lilispan style="font-size: 10pt;"Assists the Suites Coordinator Manager as required in preparation for the event; including stocking Suite products;  following opening and closing procedures; maintaining the cleanliness and organization of the Suite Pantry and other storage areas; along with other assigned tasks./span/lilispan style="font-size: 10pt;"Maintains current “tickets” for designated Suites as orders are placed. Presents accurate final checks to the guest. Ability to accurately report client order and appropriately add tax service charge./span/lilispan style="font-size: 10pt;"Responsible for serving meals to guests or replenishing food for buffet service. - Checks all food beverage delivered to clients for accuracy and quality./span/lilispan style="font-size: 10pt;"Ability to read and comprehend complex documents, including Banquet Event Orders (BEOs) for the purpose of setting up guest events with proper linen, dishware, glassware, flatware; and executing service as stated on the contracted event menu event timeline./span/lilispan style="font-size: 10pt;"Serve beverages, including alcoholic beverages, responsibly to guests. Accurately accounting for all alcohol served with a proper transaction. Ensure proper guest identification / age in accordance with local/state/federal regulations ensuring no sale to minors. Communicates “last call” in designated suites. Reports cut-off needs as required./span/lilispan style="font-size: 10pt;"Maintains positive and productive daily interactions with co-workers. Meets the company uniform standards as well as maintaining a well-groomed appearance. - Report any escalated safety, service, health, guest intoxication concerns to management immediately./span/lilispan style="font-size: 10pt;"Carefully and respectfully listening and responding to customer requests and concerns. Communicating with management as required. - Refilling salt, pepper, sugar, cream, condiments and napkins, as needed. Bus suites throughout the event. /span/lilispan style="font-size: 10pt;"Clean polish equipment used for buffet set-up. Lock-up refrigerators / liquor cabinets at end of shift./span/lilispan style="font-size: 10pt;"Replace tableware and linens as required during event or for room turnover. - Maintains a clean organized work space in accordance with standard operating procedures for sanitization, health safety standards./span/lilispan style="font-size: 10pt;"Employee may occasionally help with bartending as directed./span/li/ul Qualifications: ullispan style="font-size: 10pt;"Age 18 or older./span/lilispan style="font-size: 10pt;"High school diploma or equivalent preferred./span/lilispan style="font-size: 10pt;"One or more years’ experience as a server or in the food service industry./span/lilispan style="font-size: 10pt;"Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages)/span/lilispan style="font-size: 10pt;"Professional interpersonal communication skills with co-workers, guests and managers. • Requires strict confidentiality with regard to private company information including event guests, event contracts and suite owners/span/lilispan style="font-size: 10pt;"Detail oriented, organized, and ability to multi-task prioritize in a fast-paced environment./span/lilispan style="font-size: 10pt;"Ability to be self-directed while working in a team-oriented environment./span/lilispan style="font-size: 10pt;"Ability to work a flexible schedule including days, nights, weekends and holidays based on the Iowa Cubs Baseball schedule (March-September)/span/li/ulp style="margin: 0px;" /p Strengthened by our Differences. United to Make a Difference: p style="margin: 0px;"span style="font-size: 10pt;"At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds./span/p Equal Opportunity Employer: p style="margin: 0px;"span style="font-size: 10pt;"Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law./span/p