Receptionist - Full-time

Overview: p style="margin-bottom: .0001pt;"strongspan style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: black;"Temecula Valley Toyota/span/strongspan style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: black;" is the fastest growing Toyota dealership in the USA with phenomenal Customer Satisfaction.  View comments on Google and Yelp!  If you are an enthusiastic self-starter with a passion for customer service and enjoy working with people, then you need to be a part of our Temecula Valley Toyota Team!/span/pp style="margin-bottom: .0001pt;" /pp style="margin-bottom: .0001pt;"strongspan style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: black;"Must be available to work a schedule with weekdays and weekends!/span/strong/pp style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: black;" /span/pp style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: black;" /span/pp style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: black;"The strongReceptionist/strong courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department. The strongReceptionist /strongensures to have all customers that call in have a pleasant first response from our receptionist. br /br /The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience automotive dealership experience preferred. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.br /br //span/pp style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: black;" /span/pp style="margin-bottom: .0001pt;"span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif; color: black;"In addition to competitive pay, we offer our employees: strongHealth, Dental, Vision, Life, 401K, Health Wellness Program, community involvement and company paid vacation and holidays./strong/span/p Responsibilities: ullispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_0"Answer all incoming calls according to all company policies with exceptional telephone skills./span/lilispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_1"Direct phone calls to the appropriate parties as necessary./span/lilispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_2"Take written messages from occupied personnel and notify them as soon as possible regarding pending messages./span/lilispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_3"Coordinates questions and issues with the appropriate department personnel./span/lilispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_4"Addresses customer concerns and issues or escalates them as needed./span/lilispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_5"Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc./span/lilispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_6"Maintain confidentiality of company and customer information at all times./span/lilispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_7"Answer service department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available./span/lilispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_8"Assist the service staff in contacting customers to inform them that their vehicles have been completed./span/lilispan id="ContentPlaceHolder1_rptResponsibility_lblResponsibilityName_9"Performs other duties as assigned./span/li/ulp style="margin: 0px;" /p Qualifications: ulli2 years experience required as a Receptionist!/liliMust have the ability to handle multiply phone lines. /lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_1"Automotive Dealership experience a PLUS!/span/liliService or hospitality industries experience a PLUS!/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_4"Previous retail and/or customer service experience./span/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_5"Friendly with high energy and the willingness to go above and beyond./span/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_6"Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress./span/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_7"Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment./span/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_8"Must conduct oneself in a professional manner./span/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_9"Basic computer and Microsoft Office skills./span/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_10"Strive to respect and facilitate teamwork within all departments./span/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_11"Professional appearance and work ethic./span/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_12"Must be a team player with a strong sense of commitment to the customer and team members./span/lilispan id="ContentPlaceHolder1_rptRequirement_lblRequirementName_13"Bilingual a PLUS!/span/li/ulp style="margin: 0px;" /p