Patient Access Specialist (Casual)

h2spanspanspanspanspanspanspanCome work at a place where innovation and teamwork come together to support the most exciting missions in the world!/span/span/span/span/span/span/span/h2p style="text-align:inherit"/ph2Job Title:/h2Patient Access Specialist (Casual)p style="text-align:inherit"/ph2Cost Center:/h2101461550 Registration-Amb-MQA Regp style="text-align:inherit"/ph2Scheduled Weekly Hours:/h24p style="text-align:inherit"/ph2Employee Type:/h2Casualp style="text-align:inherit"/ph2Work Shift:/h2Variable (United States of America)p style="text-align:inherit"/ph2Job Description:/h2p/ppbJOB SUMMARY/b/ppThe Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers./pp/ppbJOB QUALIFICATIONS/b/pp/ppbEDUCATION/b/ppiFor positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation./i/ppbMinimum Required: /bNone/pp/ppbPreferred/Optional: /bSuccessful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course./pp/ppbEXPERIENCE  /b/ppbMinimum Required: /bDemonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills./pp/ppbPreferred/Optional: /bKnowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service./pp/ppbCERTIFICATIONS/LICENSES/b /ppiThe following licensure(s), certification(s), registration(s), etc., are required for this position.  Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position./i/ppbMinimum Required: /bNone/pp/ppbPreferred/Optional: /bNone/pp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp/ppbMarshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare.  Successful applicants will listen, serve and put the needs of patients and customers first./b/pp/ph2bspanExclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid.  This is a condition of employment.  Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program/span./b/h2p/ppbMarshfield Clinic Health System is an Equal spanspanspanspanspanspanspanspanspanspanOpportunity/Affirmative/span/span/span/span/span/span/span/span/span/span Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law./b/p