FRONT END/DEPT LEADER

pspanEmbrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve the Front-end performance goals and best practices. Drive the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Direct and supervise all functions, duties and activities for the Front-end department.nbsp;Responsible for the execution of best practices, goals and established standards for the department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety./span/ph3Responsibilities/h3divul lispanPromote trust and respect among associates./span/li lispanCommunicate company, department, and job specific information to associates.nbsp;/span/li lispanCollaborate with associates and promote teamwork to help achieve company/store goals./span/li lispanCreate an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store./span/li lispanGain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products./span/li lispanResponsible for maintaining records and paperwork required for company and federal compliancy: Anti-money Laundering/span/li lispanMonitor and control supply expenses for the department./span/li lispanManage cash control, sales and cash items and records for the store./span/li lispanManage the scheduling of Front-end associates to provide adequate department coverage./span/li lispanAssist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports./span/li lispanDevelop and implement a department business plan to achieve desired results./span/li lispanCreate and execute sales promotions in partnership with store management./span/li lispanImplement the period promotional plan for the department./span/li lispanStay current with present, future, seasonal and special ads./span/li lispanMonitor and control expenses for the department./span/li lispanMaintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.nbsp;/span/li lispanResponsible for the department associates are current and compliant with company training standards.nbsp;/span/li lispanAdhere to all food safety regulations and guidelines./span/li lispanReinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management./span/li lispanPractice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.nbsp;/span/li lispanNotify management of customer or employee accidents./span/li lispanReport all safety risks or issues, and illegal activity, including: robbery, theft or fraud./span/li lispanAdhere to all local, state and federal laws, and company guidelines./span/li lispanSupervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.nbsp;/span/li liAbility to work cooperatively in high paced and sometimes stressful environment./li liAbility to manage conflict in a reasonable, nonconfrontational and cooperative manner./li liAbility to act with honesty and integrity regarding customer and business information./li liAbility to follow directions and seek assistance when necessary to resolve customer and business issues./li liProvide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults./li lispanMust be able to perform the essential functions of this position with or without reasonable accommodation.nbsp;/span/li /ul/divh3Qualifications/h3divpnbsp;/pspanMinimum/span ul lispanEffective communication skills/span/li lispanKnowledge of basic math/span/li lispanAbility to handle stressful situations/span/li lispanRetail or Customer Service experience/span/li lispanFront-end experience/span/li /ul pnbsp;/pspanDesired/span ul lispanHigh school diploma or equivalentnbsp;/span/li lispanFront-end Supervisor/span/li lispanManagement experiencenbsp;/span/li lispanRetail experience/span/li lispanSecond language: speaking, reading and/or writing/span/li /ul/divh2Company/h2divdiv From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. /div div Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. /div div Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!nbsp; /div div p class="MsoNormal" style="mso-margin-top-alt:auto; margin-bottom:6.0pt"buspanWhat you’ll receive from us:/span/u/bspan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; margin-bottom:6.0pt"bspanThe Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:/span/bspan/span/p ul li style="mso-margin-top-alt:auto; margin-bottom:0in"spanA wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanFlexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanEmotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanValuable associate discounts on purchases, including food, travel, technology and so much more./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanUp to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanVast potential for growth, through an abundance of industry-leading training programs and diverse career pathways./span/li /ulbspanFor more information about benefits and eligibility, please visit /span/bspana href="https://www.krogerfamilycareers.com/en/sites/CX_2001/pages/5022" target="_blank" rel="nofollow"bspanour Benefits Page/span/b/a/spanbspan!nbsp;/span/b /div/div