Team Member Representative

divpbPurpose:/b Help promote our Judgement Free Zone, represent our Core Values, and produce our business drivers (customer service, cleanliness, and comfortable atmosphere) during each scheduled shift./ppbDuties and Responsibilities:/b/pulliPerform to your best abilities during your assigned work shift./liliMonitor and maintain club cleanliness and atmosphere./liliStay proficient in Planet Fitness mobile app use, content, and updates./liliEnsure that all proper training has been completed to operate safely and efficiently./liliConduct regular audits to ensure the club is presentable and holding up to Excel standard./liliPerform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks./liliUtilize point of sale for members to purchase drinks and merchandise items/liliEnsure members adhere to the company’s policies and guidelines and address any infractions./liliProvide a safe and secure environment for all members./liliCommunicate with members and create a high level of customer service./liliStocking retail and janitorial items for the following shift./liliUnderstand and adhere to company standards and help resolve any day-to-day customer issues./liliAudit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders./liliStaying up to date on all required certifications and training courses./liliParticipating in team meetings./liliCommunicating with, promoting, touring, and assisting prospects and potential members./liliAssisting the General Manager and Assistant Manager with club membership promotions, training, and implementation of any operational strategies./liliEnsuring the club complies with all state and federal laws and insurance requirements./liliOperating and assisting applicable members with the use of equipment,  HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to./liliAssist GM and represent our company at community events and other outreach activities./li/ulpbQualifications:/b/pulliMust be at least 16 years of age./liliTeam member will become CPR and AED Certified, if not already./liliMust be comfortable standing for long periods of time/liliGreat communication skills with internal and external customers./liliMust be team-oriented, motivated, and well-organized./liliAbility to think critically and evaluate solutions to problems proactively/liliProficient ability in Microsoft Office and using a computer/liliFamiliar with Excel’s mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements/li/ulpbSupervisory Responsibility: /bThis position has no supervisory responsibilities./ppbWork Environment: /bThis job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones and standard custodial equipment such as cleaning chemicals, floor scrubbers and vacuums. The noise level in the club environment may be loud regular basis./ppbPhysical Demands: /bThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job./ppWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms./ppThe employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds./ppSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus./ppbPosition Type/Expected Hours of Work: /bThis will be a part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week may be between 1-29 hours, dependent on business needs. This position may work outside of normal business hours to include evenings and weekends as needed. These hours are subject to change at any time dependent on business needs./ppbEEO Statement: /bExcel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices/ppbOther Duties: /bPlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice./p/div