Personal Banker I - Full-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Springfield-Campbell - Springfield, MO/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$17.00 Hourly/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Banking/div /div h4Description/h4p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Personal Bankers are universal bankers who assist with all needs of retail customers. Personal Bankers are expected to provide an extraordinary customer experience through a relationship driven, consultive sales approach./span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongEXPECTATIONS:/strong/span/span/p ul lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Represent MMB in a courteous and professional manner, provide an extraordinary customer experience through a relationship driven, consultive sales approach./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Knowledge of MMBs products and services and ability to recommend and train/educate customers on solutions that fit their need./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Focus on and meet individual and team goals, including training, sales, and customer relationship initiatives/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Comply with all Bank policies/procedures and all applicable federal and state laws and regulations/span/span/li /ulh4Qualifications/h4brp style="margin-left:0in;margin-right:0in;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongESSENTIAL DUTIES:/strong /span/span/p ul lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Perform relationship, sales, product, educating, service initiating tasks, such as:/span/span ul style="list-style-type:circle;" lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Deposit account opening/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Online Banking / Mobile Banking setup amp; training/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Cash Management setup amp; training/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Production of Debit Cards and ordering customer checks/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Credit Card processing/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Safe Deposit Boxes/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Referrals for loans, insurance, trust, and merchant services/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Ensuring document imaging is accurate and up-to-date/span/span/li /ul /li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Assist Customers with transaction based requests, such as:/span/span ul style="list-style-type:circle;" lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Receives checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Process savings withdrawals/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Cash checks: verify endorsement, receive proper identification, and ensure validity/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Issue cashiers checks: verify identity, ensure funds are collected, and check OFAC/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Process wire requests: verify identity, ensure funds are collected and follow outlined procedures and policies/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Identify counterfeit currency/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Accept loan payments: verify payment amount and issue receipts/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Process cash advances, redeem U.S. Savings bonds/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Maintain appropriate Currency Transaction Reports/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Balance and maintain cash drawer, buy and sell currency from the vault as necessary, ensuring that drawer cash limits are not exceeded/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Process safe deposit box payments/span/span/li /ul /li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Assist Customers with routine account-related requests/inquiries such as:/span/span ul style="list-style-type:circle;" lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Funds (manual and automatic) transfers/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Stop payments/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Inquiries about bank deposit products and service charges/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Inquiries about ATM and Debit Card usage and limits/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Inquiries about checking and savings account transactions/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Inquiries about funds availability and account balances/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Inquiries and troubleshooting for Online Banking, Cash Management, and Mobile Banking services/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Research customer questions regarding electronic funds transfers and initiate Reg E disputes when appropriate, including the completion of all necessary documents and affidavits/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Perform customer requested research, including printing statement and check copies/span/span/li /ul /li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Comply with security procedures established to ensure safety for employees and customers, to safeguard cash supplies, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Other duties as assigned/span/span/li /ul p style="margin-left:0in;margin-right:0in;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongKNOWLEDGE, SKILLS AND ABILITIES:/strong/span/span/p ul lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Maintain friendliness and professionalism through the proper use of tact amp; diplomacy when dealing with customers at all times/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Display a positive attitude and enjoy working with the public/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Strong verbal communication skills/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Strong mathematical skills along with accuracy/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Detail oriented/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Possess a great sense of organization, priority and time management/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Ability to work well under pressure/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Ability to identify, research and problem solve on a critical level and think on your feet/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Ability to be flexible and to multi-task on a regular basis/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Ability to work in a fast paced environment/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Strong knowledge of bank deposit products/services amp; regulations/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Strong technology skills and knowledge/span/span/li /ul