HOST - Part-time

Overview: p style="margin: 0px;"a href="https://urldefense.com/v3/__http:/www.hardrock.com/__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxZnFTsoo$" target="_blank" rel="noopener"Hard Rock International/a (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category./pp style="margin: 0px;" /pp style="margin: 0px;"HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. span style="color: black;"Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years./span For more information on Hard Rock International, visit a href="https://urldefense.com/v3/__http:/www.hardrock.com__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxwevJle0$" target="_blank" rel="noopener"www.hardrock.com/a or shop.hardrock.com./p Responsibilities: p style="margin-bottom: .0001pt;"The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart)./pul style="margin-top: 0in;"li style="margin-bottom: .0001pt;"Opening doors, where applicable /lili style="margin-bottom: .0001pt;"Welcoming and thanking guests/lili style="margin-bottom: .0001pt;"Answering questions - accurately and politely /lili style="margin-bottom: .0001pt;"Maintaining a clean and organized waiting area/lili style="margin-bottom: .0001pt;"Answering the phone/lili style="margin-bottom: .0001pt;"Directing guests to areas restrooms/lili style="margin-bottom: .0001pt;"Providing security for co-workers, guests and celebrities /lili style="margin-bottom: .0001pt;"Assisting servers, bussers and managers/lili style="margin-bottom: .0001pt;"Performing opening, closing side duties – cleaning glass, polishing brass, sweeping vacuuming the floor, wiping menus, restroom maintenance, etc. /lili style="margin-bottom: .0001pt;"Assuring the complete satisfaction of each and every guest/lili style="margin-bottom: .0001pt;"Creating memorable experiences/lili style="margin-bottom: .0001pt;"Entertaining guests to create “Raving fans”/li/ulp style="margin-bottom: .0001pt;" /pp style="margin-bottom: .0001pt;"This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned./p Qualifications: p style="margin: 5.05pt 0in .0001pt 15.0pt;"EXPERIENCE, EDUCATION, AND CERTIFICATIONS/pulli style="margin-left: 51.0pt;"High School diploma or GED/li/ulp style="margin: .3pt 0in .0001pt 0in;"span style="font-size: 12.5pt;" /span/pp style="margin: .05pt 0in .0001pt 15.0pt;"SKILLS/pulli style="margin-left: 51.0pt;"Remaining calm in a hectic, fast-paced/lili style="margin-left: 51.0pt;"Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency./lili style="margin: .9pt 0in .0001pt 51.0pt;"Displaying a positive and outwardly friendly attitude toward guests and co-workers./li/ulp style="margin: 0px;"span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" /span/pp style="margin: .5pt 0in .0001pt 0in;"span style="font-size: 10.5pt;" /span/pp style="margin: 5.05pt 0in .0001pt 7.0pt;"PHYSICAL DEMANDS/pulli style="margin-right: 67.4pt;"Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time/lili style="margin-top: .05pt;"Ability to sit for extended periods of time/lili style="margin-top: 0in;"Ability to make repeating movements of the arms, hands, and wrists/lili style="margin-top: .05pt;"Ability to express or exchange ideas verbally and perceive sound by ear/lili style="margin: 0in 82.3pt .0001pt 43.0pt;"Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders./lili style="margin: 0in 52.85pt .0001pt 43.0pt;"Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds/lili style="margin-top: 0in;"Ability to turn or twist body parts in a circular motion /lili style="margin-top: .05pt;"Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment /lili style="margin-top: 0in;"Ability to travel via auto or airplane for long periods of time/li/ulp style="margin: .5pt 0in .0001pt 0in;"span style="font-size: 11.5pt;" /span/pp style="margin: .05pt 0in .0001pt 7.0pt;"ADDITIONAL REQUIREMENTS/pulliMaintaining a well-groomed appearance (“having a plan”)./liliFollowing all uniform guidelines /lili style="margin-top: .9pt;"Practicing all general safety sanitation standards/liliRecycling products, where possible/liliMaintaining HRC’s 5 core Values and Mission Statement /lili style="margin-right: 42.85pt;"This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description /li/ul Additional Details: p style="margin-bottom: .0001pt;"Closing:/pp style="margin-bottom: .0001pt;" /pp style="margin-bottom: .0001pt;"Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.  Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team./pp style="margin-bottom: .0001pt;" /pp style="margin-bottom: .0001pt;"Disclaimer /pp style="margin-bottom: .0001pt;"While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)./p