Shift Lead - Los Gatos

Peet’s is currently seeking passionate Supervisors. The Shift Lead models the unwavering commitment to mastery by ensuring unequaled quality and service. They focus on daily operations of the coffeebar including and act as the Service Leader to ensure excellent customer service. bWhat Does it take to be a Successful Shift Lead?/b Inspirational Leader ulliPromotes a culture of authenticity, respect, dignity and integrity./li liInspires a shared purpose and engagement./li liModels a passion and commitment to continued success./li/ul Delivers Operational Excellence ulliExecutes quality store openings and closings, troubleshoots issues and demonstrates pride in the store./li liActs as Service Leader at times, ensuring all financial transactions as well as service standards are met./li liChampions the ongoing spirit of development and professional growth across the team./li liSupports a culture that attracts, retains and develops the highest quality Baristas./li/ul bThe Ideal Candidate will:/b ulliConsistently demonstrate performance that embodies Peet’s Vision, Mission and Values./li liHave at least one year previous experience working in a supervisory role with cash handling responsibility in the service or food industry or equivalent related experience and training./li liCarry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality./li liCarry themselves professionally, be agile and maintain composure in a fast-paced environment./li liHave strong time-management and delegation skills./li liPossess good problem-solving skills and sound judgment./li  liBe an excellent communicator, relating well to customers and fellow Peetniks at all levels./li liBe extremely reliable and punctual./li liHave the ability to perform various a href="https://cdn.shopify.com/s/files/1/0319/0764/3436/files/Physical_Requirements_for_Retail_Roles.pdf?v=1708722688" target="_blank"physical tasks/a during the work shift./li/ul bWhat Compensation and Benefits do Shift Leads Receive?/b At Peet’s we hire the best people and are committed to supporting our employees and rewarding them for their work. That’s one of the reasons we offer the following compensation and benefits ulliStarting pay between $16.75 to $23.00 plus $3.00 – $6.00 per hour cash and electronic tips/li ulliPay ranges are determined based on several factors including:/li ulliGeography (local wage requirements and market conditions)/li liSkills and experience (number of years and industry experience)/li/ul/ul li401(k) plan, with generous matching (must be 18 years old to qualify)/li liTuition scholarship opportunities through Oregon State University E Campus to any of the 95+ OSU degrees offered/li liFull medical, dental and vision insurance to employees who work 21 or more hours per week (eligible the first of the month after hire)/li liEmployee Assistance Program including mental health resources for all employees/li liPaid vacation (after a waiting period of 4 months of employment)/li liFlexible schedule/li liFree coffee and fresh baked goods as well as an employee discount/li liOpportunities for growth and advancement/li/ul The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business. To view the complete job description, which includes the essential duties for this role: a href="https://cdn.shopify.com/s/files/1/0319/0764/3436/files/Retail_Job_Description_-_Shift_Lead.pdf?v=1726858628" target="_blank"Shift Lead Job Description/a Peet’s is proud to be an Equal Opportunity Employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local ordinances.                     For more information about our craft and who we are please a href="https://www.peets.com/" target="_blank"visit our website./a                                          We look forward to hearing from you!