Sales Associate III 1 (89095)

div tabindex="0" class="pagetitle" h1Career Opportunities: Sales Associate III 1 (89095)/h1 /divdiv tabindex="0"Requisition IDnbsp;b89095/bnbsp;-nbsp;Postednbsp;b id="postedOnDate"/bnbsp;-nbsp;bBirch Run (0152)/bnbsp;-nbsp;bUnited States/bnbsp;-nbsp;bMichigan/bnbsp;-nbsp;bField Sales/bnbsp;-nbsp;bHourly/bnbsp;-nbsp;bCoach/b/divdiv class="joqReqDescription" tabindex="0" role="note" div class="externalPosting" pbuSelling and Service/u/b/p ul liUnderstands organizational objectives and makes decisions that align with the Company priorities and values/li liCreates personal sales and clienteling strategies in partnership with the management team/li liMeets customer needs through solution-oriented and forward thinking/li liBuilds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace/li liUnderstands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics/li liCreates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style/li liDemonstrates Coach’s Selling and Service expectations at all times/li liInfluences customers’ purchase decisions by balancing patience and assertiveness/li liTakes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals/li liFlexes personal selling techniques to contribute to overall store financial results/li liDemonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors/li liDiscusses product features and builds the sale by suggesting appropriate add on items to fit the customers’ specific needs/li liWorks with multiple customers simultaneously and breaks away as appropriate/li liFollows up with customers consistently and genuinely to influence/close the sale/li liDevelops product knowledge skills and remains aware of current collections/li liDemonstrates knowledge of competition and can apply that knowledge to building sales and customer relationships/li liDrives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers/li liSensitive to customers’ needs and tailors approach by reading cues/li liBuilds lasting and loyal relationships with customers/li liEnsures all daily tasks are completed without negatively impacting service or Coach standards/li /ul pbuWorkplace and Environment/u/b/p ul liCreates enthusiasm and positivity for a shared vision and mission/li liFosters and environment of teamwork, trust and collaboration with peers, customers and supervisors/li liDemonstrates confidence when working with customers/li liTakes initiative; has a high-level of ownership and accountability for individual results/li liWelcomes feedback and adapts behaviors as appropriate/li liRepresents Coach as a brand ambassador at all times/li liIs adaptable and flexible to change/li liMaintains a calm and professional demeanor at all times/li liCreates short and long-term strategies to achieve personal metrics and performance goals/li liUtilizes Company tools to keep self-informed/li liHandles and offers solutions to customer issues appropriately and involves a manager when necessary/li liPromotes and endorses a team selling environment/li /ul pbuOperations/u/b/p ul liCompletes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner/li liAdheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures/li liLeverages Coach’s tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals/li liReplenishes inventory on sales floor as needed/li liProcesses shipments as needed/li /ul pbuAdditional Requirements/u/bbr buExperience/u:/bnbsp;1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace./p pbuEducation/u/bb:/bnbsp;High school diploma or equivalent; college degree preferred./p pbuTechnical/u/bb:/bnbsp;Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)/p pbuPhysical/u/bb:/bnbsp;Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers./p pbuSchedule/u/bb:/bnbsp;Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.)./p pnbsp;/p pbemNote: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements./em/b/p pnbsp;/p /div /divdiv id="emailTitleText" class="emailHeaderText" role="dialog" tabindex="0"Email this job to a friend/divdiv id="emailerrorstr" tabindex="0" role="note"/divdiv id="emailsuccess" tabindex="0" role="note" style="display:none;" class="round sysmsg confirm confirm_accessible" span class="ct"span class="cl"nbsp;/span/span dl dd class="sapIcon emailStatusMsg"/dd dd class="msg" div tabindex="0"strong id="confirmmessage" tabindex="0"The job has been sent to /strong/div /dd /dl span class="cb"span class="cl"nbsp;/span/span /divdiv tabindex="0"strong id="confirmmessage" tabindex="0"The job has been sent to /strong/divdiv class="externalPosting" pbuSelling and Service/u/b/p ul liUnderstands organizational objectives and makes decisions that align with the Company priorities and values/li liCreates personal sales and clienteling strategies in partnership with the management team/li liMeets customer needs through solution-oriented and forward thinking/li liBuilds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace/li liUnderstands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics/li liCreates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style/li liDemonstrates Coach’s Selling and Service expectations at all times/li liInfluences customers’ purchase decisions by balancing patience and assertiveness/li liTakes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals/li liFlexes personal selling techniques to contribute to overall store financial results/li liDemonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors/li liDiscusses product features and builds the sale by suggesting appropriate add on items to fit the customers’ specific needs/li liWorks with multiple customers simultaneously and breaks away as appropriate/li liFollows up with customers consistently and genuinely to influence/close the sale/li liDevelops product knowledge skills and remains aware of current collections/li liDemonstrates knowledge of competition and can apply that knowledge to building sales and customer relationships/li liDrives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers/li liSensitive to customers’ needs and tailors approach by reading cues/li liBuilds lasting and loyal relationships with customers/li liEnsures all daily tasks are completed without negatively impacting service or Coach standards/li /ul pbuWorkplace and Environment/u/b/p ul liCreates enthusiasm and positivity for a shared vision and mission/li liFosters and environment of teamwork, trust and collaboration with peers, customers and supervisors/li liDemonstrates confidence when working with customers/li liTakes initiative; has a high-level of ownership and accountability for individual results/li liWelcomes feedback and adapts behaviors as appropriate/li liRepresents Coach as a brand ambassador at all times/li liIs adaptable and flexible to change/li liMaintains a calm and professional demeanor at all times/li liCreates short and long-term strategies to achieve personal metrics and performance goals/li liUtilizes Company tools to keep self-informed/li liHandles and offers solutions to customer issues appropriately and involves a manager when necessary/li liPromotes and endorses a team selling environment/li /ul pbuOperations/u/b/p ul liCompletes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner/li liAdheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures/li liLeverages Coach’s tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals/li liReplenishes inventory on sales floor as needed/li liProcesses shipments as needed/li /ul pbuAdditional Requirements/u/bbr buExperience/u:/bnbsp;1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace./p pbuEducation/u/bb:/bnbsp;High school diploma or equivalent; college degree preferred./p pbuTechnical/u/bb:/bnbsp;Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)/p pbuPhysical/u/bb:/bnbsp;Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers./p pbuSchedule/u/bb:/bnbsp;Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.)./p pnbsp;/p pbemNote: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements./em/b/p pnbsp;/p /div