Overnight Valet Attendant - East Lansing, MI - Full-time / Part-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;East Lansing MI - East Lansing, MI/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time / Part Time/div divstrongEducation Level/strong: nbsp;nbsp;nbsp;None/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$15.00 - $15.00 Hourly/div divstrongTravel Percentage/strong: nbsp;nbsp;nbsp;None/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;All Shifts/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Customer Service/div /div h4Description/h4p style="margin-left:0in; margin-right:0in; text-align:justify"span style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"img alt="" src="https://i.ibb.co/y5wNPfJ/Primary-Logo-w-Website.png" style="height:128px; width:225px" //span/span/p div style="margin-left:0in; margin-right:0in; text-align:center" hr //div pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"strongJob Title: /strongOvernight Valet Attendantbr / strongDepartment: /strongValet Parking Operationsbr / strongReports directly to: /strongGuest Service Coordinatorbr / strongSchedule: /strongFull Time / Part-Timebr / strongStatus:/strong Non-Exemptbr / strongCompensation: /strong$15.00 per hour PLUS daily Cash Tips nbsp;br / (Rates can vary by market / Tips based on service performance and customer interactions)/span/span/p hr / pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"ustrongPosition Summary/strong/u:br / The Guest Service Associate (GSA) delivers exceptional customer service by safely and efficiently parking and retrieving vehicles, ensuring a positive guest experience. As the first and last point of contact, this role creates a welcoming, professional atmosphere while following all safety and operational procedures./span/span/p pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"ustrongPrimary Objective:/strong/ubr / The primary objective of the Guest Service Associate is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, and addressing guest inquiries professionally. Valet Attendants are expected to follow all company policies, operate vehicles with care, and contribute to seamless, high-quality guest experience./span/span/p pnbsp;/p hr / pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"ustrongDuties and Responsibilities:/strong/u/span/span/p pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"strongVehicle Inspections: /strongConduct vehicle damage inspections and document parking locations on claim tickets./span/span/p pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"strongSafety:/strong Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures. Follow all safety protocols to maintain personal and vehicle security./span/span/p pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"strongCompliance: /strongMaintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips./span/span/p pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"strongHousekeeping:/strong Keep valet areas clean, organized, and presentable always./span/span/p pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"strongCustomer Service and Teamwork: /strongHandle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service. They balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments./span/span/p pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"strongAttendance and Professionalism:/strong Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in./span/span/p pspan style="font-size:14px"span style="font-family:Verdana,Geneva,sans-serif"strongAdditional Responsibilities:/strong Perform other tasks as needed to support the companyrsquo;s operational goals, while remaining flexible and responsive to changing businessnbsp;/span/span/p h4Qualifications/h4brh3span style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongKnowledge, Skills, and Abilities/strong/span/span/h3 h4span style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongCompetency Requirements/strong/span/span/h4 pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"To perform this role successfully, individuals must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./span/span/p hr / h3span style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongQualifications/strong/span/span/h3 pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongEducation amp; Experience/strong/span/span/p ul lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"High school diploma or GED required./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Previous customer service experience preferred./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"A helpful attitude and strong customer service mindset are essential./span/span/li /ul p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongLicenses amp; Background Requirements/strong/span/span/p ul lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Valid driver’s license and reliable transportation are required./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Must successfully pass and maintain a clean background check./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"No special certifications required./span/span/li /ul hr / h3span style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongCore Competencies/strong/span/span/h3 pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongHospitality, Customer Service amp; Communication/strong/span/span/p ul lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Deliver exceptional guest service through clear, professional communication and active listening./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Create welcoming, personalized interactions that reflect company standards and enhance the guest experience./span/span/li /ul p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongOrganizational Support amp; Adaptability/strong/span/span/p ul lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Adhere to company policies and procedures./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Effectively adapt to changing environments and manage multiple responsibilities./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Remain flexible and professional in the face of unexpected challenges./span/span/li /ul p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongDependability amp; Safety/strong/span/span/p ul lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Follow instructions, maintain schedules, and complete tasks on time./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace./span/span/li /ul hr / h3span style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongPhysical Demands amp; Work Environment/strong/span/span/h3 ul lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Work may take place in various weather conditions (heat, cold, rain, etc.)./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Maintain professional appearance, including uniform and grooming standards./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Must be available to work evenings, weekends, and holidays as needed./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Work is performed in both indoor and outdoor settings, including parking garages and active traffic areas./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Role involves regular interaction with team members, clients, vendors, and guests; use of communication tools (phones, radios); and operation of moving vehicles./span/span/li /ul hr / h3span style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongTechnology amp; Communication Tools/strong/span/span/h3 ul lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Employees may be required to use personal cell phones for work-related communication and access to work systems or applications./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Reimbursement for work-related phone use will be provided in accordance with company policy./span/span/li /ul hr / h3span style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongAbout Parking Management Company (PMC)/strong/span/span/h3 pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Learn more: a href="https://JoinPMC.com" target="_blank" rel="noreferrer noopener"JoinPMC.com/a | a href="https://ParkingMgt.com" target="_blank" rel="noreferrer noopener"ParkingMgt.com/a/span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongHow to Apply/strong/span/span/p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"If this sounds like the right opportunity for you, we’d love to connect! Apply today using our strongmobile-friendly application/strong./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Ready to swap the ordinary for the extraordinary? Click “Apply Now” and join the PMC family!/span/span/p hr / h3span style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"ustrongPay Transparency Statement:/strong/u/span/span/h3 pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"PMC is committed to strongpay transparency and equity/strong across all roles. We support open communication about compensation and comply with all applicable federal, state, and local laws regarding pay equity and fair compensation./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongAdditional Compensation and Benefits:/strong/span/span/p ul lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Health Benefits – Medical, vision and dental insurance – Upon eligibility/span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"401K – Upon eligibility/span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Supplemental Insurance – Life insurance and critical illness/span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Bonus opportunities/span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Internal leadership development program/span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Continuous nationwide growth opportunities./span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Paid time off/span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Paid training/span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Tuition assistance through Bellevue University  - Up to $5,250 per year/span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Nationwide discounts through Perks at Work/span/span/li lispan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"Military friendly employer/span/span/li /ul p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongEmployee at Will:/strongbr / Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongFair Labor Standards Act (FLSA):/strongbr / This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"PMC is compliant with all state workman’s compensation laws./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongEmployee Leave:/strongbr / PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongEqual Employment Opportunity (EEO) Statement:/strongbr / Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"strongADA and Equal Employment Opportunity (EEO) Compliance:/strongbr / Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity./span/span/p p /p pspan style="font-size:14px;"span style="font-family:Verdana, Geneva, sans-serif;"This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification./span/span/p