CUSTOMER SVC/CLERK - Part-time

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.h3Responsibilities/h3div- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environmentbr- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their businessbr- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach itemsbr- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyaltybr- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitationbr- Determine work priorities and task lists to consistently maintain adequate front end conditionsbr- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulationsbr- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and wastebr- Communicate pricing and signage discrepancies to the pricing coordinatorbr- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)br- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standardsbr- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standardsbr- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)br- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activitybr- Must be able to perform the essential job functions of this position with or without reasonable accommodationbr/divh3Qualifications/h3divb Minimum /bbr- High School Diploma or GED br- Effective interpersonal and customer service skillsbr- Good math skills (ability to add, subtract, multiply and divide)br- Sound judgement/decision making skillsbr- Friendly, approachable/outgoing demeanor/team playerbr- Ability to work in a fast paced environmentbr- Good oral and written communication skillsbrbrb Desired /bbr- Familiar with Microsoft Office Word and Excel br/divh3About Company/h3divp class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"bspanJobs at King Soopers: /span/bspanTo supportbnbsp;/band reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor. /spanspan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"spanBelow is a list of some of the benefits we offer our associates./spanspan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"spanHealth amp; Well-being Benefits:/spanspan/span/p ul li style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanHealth care benefits/span/ispan/span/li li style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanPaid time off such as vacation, sick leave, and parental leave /span/ispan/span/li li style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanMental and emotional support resources through our Employee Assistance Program/span/ispan/span/li /ul p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"spanFinancial Benefits:/spanspan/span/p ul li style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanParticipation in a 401(k) plan, subject to certain eligibility requirements/span/ispan/span/li li style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanGroup term life insurance eligible /span/ispan/span/li li style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanEligible for an annual bonus based upon company performance/span/ispan/span/li li style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanAssociate discounts/span/ispan/span/li /ul p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"spanGrowth and Development Benefits/spanspan/span/p ul li style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanTuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements/span/ispan/span/li li style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanRobust internal training and development resources to grow your career/span/ispan/span/li /ul p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"spanWe wantnbsp;the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!/span/p/divh2Company/h2divdiv Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we’re proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. /div div As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. /div div Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. /div div Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our King Soopers family!nbsp; /div div p class="MsoNormal" style="mso-margin-top-alt:auto; margin-bottom:6.0pt"buspanWhat you’ll receive from us:/span/u/bspan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; margin-bottom:6.0pt"bspanThe Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:/span/bspan/span/p ul li style="mso-margin-top-alt:auto; margin-bottom:0in"spanA wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanFlexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanEmotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanValuable associate discounts on purchases, including food, travel, technology and so much more./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanUp to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program./span/li li style="mso-margin-top-alt:auto; margin-bottom:0in"spanVast potential for growth, through an abundance of industry-leading training programs and diverse career pathways./span/li /ulbspanFor more information about benefits and eligibility, please visit /span/bspana href="https://www.krogerfamilycareers.com/en/sites/CX_2001/pages/5022" target="_blank" rel="nofollow"bspanour Benefits Page/span/b/a/spanbspan!nbsp;/span/b /div/div