Transitional Health Case Manager - Certified Peer Counselor - Full-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Wenatchee - Wenatchee, WA/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$21.00 - $27.00 Hourly/div divstrongTravel Percentage/strong: nbsp;nbsp;nbsp;Up to 50% /div /div h4Description/h4pstrongspan style="font-size:16px"span style="font-family:Arial,Helvetica,sans-serif"Are you an independent worker who thrives in a collaborative environment? Do you possess experience in case management and community outreach, coupled with a genuine passion for assisting clients in accessing vital community resources? Join our dynamic team and help bring hope to life with our transitional health team!nbsp;/span/span/strong/p pstrongWage: $21.00 - $27.00 hourly/strong/p pstrongBenefits:/strong/p pbull; Medical/Dental/p pbull; FSA/p pbull; 403(b) Retirement/p pbull; Additional Voluntary Benefits/p pbull; Paid Holidays/p pbull; Vacation/Sick Leave/p pbull; Education Assistance Program/p pbull; Employee Assistance Program/p pbull; Longevity awards/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongPosition Summary:/strong/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"The Transitional Health Case Manager/Certified Peer Counselor, with support from Team Lead and under the supervision of the Associate Director of Transitional Health, assists and provides peer support, case management and outreach/housing/employment support services.nbsp; This position engages clients through outreach, walk-ins, and referrals from other programs in our community, by building rapport, screening, assigning, scheduling, and registering clients for internal and external services.nbsp; This position also supports clients in working through the process of attempting to become housed or employed, identifying barriers to housing and employment, and working with them to overcome those barriers.nbsp; This position also supports clients with housing and employment supports after becoming housed and/or employed, with Activities of Daily Living, good tenant/employee/neighbor practices, and addressing any challenges in their home or place of employment.nbsp; This position engages potential landlords and employers, building a network for future housing and employment opportunities.nbsp; This position documents all contacts with or on behalf of their clients in our electronic medical and data systems. /span/span/p pnbsp;/p h1span style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Responsibilities:/span/span/h1 ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Attendance and completion of Mental Health Peer Certified Counselor Training./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Attend all required weekly individual and group supervision, all staff meetings, clinical trainings, and other trainings and community meetings asked to attend by supervisor./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Provide outreach and engagement to homeless and unemployed individuals in need of services and support, meeting them where they are at.nbsp; Assist in supporting referrals from by name lists generated from local area MCOrsquo;s, BHASOrsquo;s, Inpatient Hospitals, Substance Use Treatment Centers and Crisis Stabilization Centers.nbsp;Using a Person-Centered approach, assess each individual from the referral list to determine which needed and/or wanted services or resources to connect clients with.nbsp; /span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Meet with Walk-in, email, and phone referral clients related to housing, education, employment, resources, or rental assistance.nbsp; Screen for urgency and appropriateness of services, make referrals when other and longer-term services are appropriate, needed, and/or wanted./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Refer cases for intake assessment for other mental health or substance use disorder treatment, considering the clientrsquo;s needs, insurance requirements, and program expertise and availability./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Provide services at least every 30 days, attempt at least 3 contacts which include at least one attempt to locate the client physically.nbsp; Send 10-day letter for client to attend appointment, if the client does not attend the appointment, proceed to closure.nbsp; Open and close client files, maintain records in files, monitor and track clinical paperwork to help clinicians ensure timeliness and accuracy./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Maintain a peer support/case management caseload with treatment/support/care plans that are updated at least every 180 days./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Conduct all services and supports related to any available Evidenced Based Practices.nbsp; /span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Document all services or contacts made with or on behalf of clients within 24 business hours in all required documents, spreadsheets, Electronic Data Systems and/or Electronic Medical Records./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Establishes and maintains working relationships with community programs and partners, providing continuity and coordination of care in support of established and future providers and resources.nbsp; Document and maintain Releases of Information, adhering to HIPPA and confidentiality./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Outreach and engage and least 5 landlords and/or employers each month, create and maintain a list for each, and support landlords/employers with coordinating and addressing any questions or concerns related to clients./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Coordinate short term emergency shelter options for clients in need of shelter./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Works with Associate Director for Transitional Health and Team Lead to ensure Quality Assessment, and Reviews.nbsp; Complete and collaborate on completion of quarterly reports.nbsp; Keep track of all meetings and trainings completed during the quarter to submit to Associate Director and Team Lead for review.nbsp; Conduct reviews of own charts as well as peer review co-workerrsquo;s charts to support in making sure all needed documentation and assessments exist within our records./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Attend to referrals for short term rental assistance, collecting required paperwork like Rental Assistance Application, documentation of mental health or substance use disorder, Landlord w-9, copy of the clientrsquo;s lease, and invoices for amounts owed.nbsp; Work with Accounts payable and landlord to process payments.nbsp; Document any expenditures on associated rental assistance spreadsheet./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Work with records and registration support, accounting, billing and clinical staff to assure completion and continuity of client services./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Is responsible for maintaining safety precautions and constructive, professional relationships with all internal team members: /span/span ul style="list-style-type:circle" lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Medical Services/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Outpatient Services/span/span ul style="list-style-type:square" lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Intake/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Outpatient Therapy, Case Management, and Day Support/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"PACT/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"New Journeys/span/span/li /ul /li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Crisis/span/span ul style="list-style-type:square" lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Jail/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Diversion/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Mobile Crisis Intervention/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Assisted Outpatient Services/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Youth Mobile Crisis Intervention/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Involuntary Treatment Act (ITA) DCR Assessments/span/span/li /ul /li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Substance Use Services/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Catholic Charities Housing Services/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Elder Services/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Child Care Aware/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Prepares/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Early Learning/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"ABA/span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Parents as Teachers/span/span/li /ul /li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Promote Transitional Health and other Catholic Charities Serving Central Washington programs while engaged in community contacts or meetings./span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongnbsp;/strongPerform other duties as assigned/span/span/li /ul h4Qualifications/h4brpspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"stronguJob  Requirements:/u/strong/span/span/span/p pspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"The following requirements are those that are normally required for performance of this position.  Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements./span/span/span/p pspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"stronguPhysical Requirements:/u/strong/span/span/span/p pspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements.  These physical demands are required up to 80% of the time.  Position also requires ability to drive with adequate vision and skill./span/span/span/p pspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"stronguNon-Physical Requirements:/u/strong/span/span/span/p pspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongEducation/strong/span/span/span/p ul lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Bachelor’s degree preferred/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Associates degree, GED or High School Diploma Required/span/span/span/li /ul pspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongExperience/strong/span/span/span/p ul lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Mental Health or Substance Use Disorder lived experience required/span/span/span/li /ul pspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongSpecial Skills/strong/span/span/span/p ul style="list-style-type:disc;" lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Knowledge of Community Mental Health Systems and requirements/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Knowledge of community resources/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Excellent client and consumer communication skills/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Good verbal and written communication skills/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Ability to manage high detail administrative tasks/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Ability to work independently and as a team member/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Bilingual (English/Spanish) preferred, but not required/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Data entry and other computer skills/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Strong interpersonal skills/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Flexibility in scheduled work hours to accommodate evening hours as necessary/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Utilization of Google Calendar/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Utilizing working cell phone /span/span/span/li /ul pspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongLicensure, Registration, Certification/strong/span/span/span/p ul lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Valid Washington State driver’s license and required minimum liability insurance for WA State/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Must be deemed insurable as determined by Catholic Charities’ liability insurance provider/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Agency Affiliated Counselor Registration/span/span/span/li lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Peer Certification Training or Certificate required/span/span/span/li /ul pspan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongEmployment is conditional upon:/strong/span/span/span/p ul lispan style="color:#000000;"span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Being cleared by criminal background check and fingerprinting when required/span/span/span/li /ul